Foundations of Telehealth Coursera Quiz Answers

Get All Weeks Foundations of Telehealth Coursera Quiz Answers

Telemedicine has proven itself to be an important part of the future of healthcare. In this course, students will be introduced to the key components and considerations needed to design and implement a successful telemedicine program at both the practice and health system levels.

The course emphasizes operational design principles and highlights a team-based approach. Key content areas include clinical considerations, patient safety, technology needs, patient satisfaction, legal, government affairs, regulatory and compliance, and billing considerations.

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Foundations of Telehealth Coursera Quiz Answers

Week 1 Quiz Answers

Quiz 1: Module 1 Quiz

Q1. In 1967, two medical professionals used TV monitors to remotely diagnose patients at the Boston Logan airport. Who was the first resident to incorporate telemedicine in his training and is currently known as the “Father of Telemedicine”?

  • Dr. John Snow
  • Dr. Kenneth Bird
  • Dr. Jane Wright
  • Dr. Jay Sanders

Q2. In 2020, the COVID-19 pandemic catalyzed the widespread use of telemedicine, making it an integral part of healthcare delivery. Telemedicine use peaked in April 2020, but since then has stabilized. Today, what ratio of outpatient visits are completed via telemedicine?

  • 1 in 4
  • 1 in 10
  • 1 in 40
  • 1 in 200

Q3. The future of telemedicine includes many opportunities for the healthcare delivery system. In the inpatient setting, what opportunity exists for monitoring up to 10 patients, using just one resource?

  • Asynchronous telehealth visit
  • Remote patient safety observation
  • EMR
  • eConsult

Q4. W​hich of the following best defines the following mode of telemedicine?

Virtual care that is not in real time, commonly known as store and forward, enabled by the use of secure messaging

  • S​ynchronous
  • A​sychronous
  • D​istant provider
  • O​riginating site

Q5. One form of Remote Patient Monitoring involves asynchronous centralized intermittent monitoring of patients at home with conditions such as CHF, COPD, diabetes, and asthma by a clinical coordinator. With this care model, patients upload vitals via an at home platform. What is this RPM system called?

  • Primary Care
  • Acute episodic Care
  • Hospital at Home
  • Chronic Care

Q6. One form of Remote Patient Monitoring uses synchronous, centralized monitoring of ICU patients by a team of providers while the electronic medical system monitors physiological trends and alerts the team of situations requiring intervention. What is this RPM system called?

  • eICU
  • eSitter
  • eMocha
  • ElderPlus

Q7. In a Centralized Telemedicine Structure, the Office of Telemedicine provides free services to users, including providing clinical staff.

  • T​rue
  • F​alse

Q8. In which type of Telemedicine Structure do two entities exist: the Office of Telemedicine (virtual) AND the brick and mortar health center (in-person). Each entity receives institution funded specialty resources and collaborates with one another.

  • Independent
  • Siloed
  • Centralized
  • Integrated

Q9. Telemedicine offices rely on Support Teams to succeed. What are the necessary components for supporting an Office of Telemedicine? (Check all that apply)

  • Billing & Compliance
  • Patient Family History
  • Clinical Champions
  • Leadership
  • Government Affairs
  • Quality Reporting
  • Legal
  • I​T

Q10. An important part of telemedicine is connecting resources between providers and patients in a timely and relevant manner. What tool does telemedicine use to ensure proper support for patients and providers?

  • Telemedicine Google Search
  • Telemedicine Monthly Newsletter
  • Telemedicine Help Desk

Week 2 Quiz Answers

Quiz 1: Module 2 Quiz

Q1. Implementation of telemedicine strategy can sometimes include redefining ambulatory and/or inpatient operations, depending on the scope of the project.

  • T​rue
  • F​alse

Q2. There are four main phases of telemedicine workflows that ensure best practices. Which of the following is NOT one of these phases?

  • Scheduling
  • Visit Prep
  • Visit
  • Check Out
  • P​ost Visit Follow Up

Q3. Patients benefit from certain aspects of telehealth, such as flexible scheduling and saving on time and expenses. However, telehealth faces the challenge of being a new experience for patients, providers, and staff. Which of the following are good staffing solutions for this challenge? (Check all that apply)

  • Transition back to in-person care
  • Team-based approach to telehealth
  • Use of live chat
  • Patient and staff education

Q4. In terms of technology requirements, one benefit of telehealth is that most people have smart-phones or internet access. However, challenges remain, including lack of familiarity with technology, poor bandwidth, and limitations of telehealth. What are some proposed staffing solutions for these challenges? (Check all that apply)

  • Alerting tech teams of high-risk patients
  • Training navigators to help patients/staff to optimize technology needs
  • Using a technology risk calculator
  • Requiring patients to invest in better technological equipment

Q5. What approach to telehealth works best when there are (1)well-defined roles for each team member and (2)proper training to support these roles?

  • Medical-based
  • P​rofessional-based
  • Value-based
  • T​eam-based

Q6. At Johns Hopkins Medicine, the Office of Telemedicine is made up of 3 high-level pillars. These three pillars communicate often and blend their work together to ensure proper coordination and development of Telemedicine initiatives. Which of the following does NOT belong as one of the three pillars?

  • C​linical
  • I​T
  • O​perations
  • A​dministration

Q7. The Program Development process contains 8 high-level steps from submission of an application to go-live and transition to support. At the Johns Hopkins Medicine, what effective system is used for project applications and monitoring of projects?

  • J​IRA
  • Word document
  • Paper form
  • G​oogle survey

Q8. Setting up a new telemedicine program can be complex and require many key players and support.

  • T​rue
  • F​alse

Q9. What is the average time for a telemedicine program from start to go-live?

  • 2​ weeks
  • 4​ months
  • 1​ year
  • 2​ years

Q10. The RACI chart can be used to break down tasks and assign them to appropriate players. What does the A in RACI stand for?

  • Administrative
  • A​ssociate Director
  • A​ccountable

Q11. Of the below items, which is not the responsibility of the project manager?

  • Develop a relationship with project stakeholders
  • Keep documents updated, organized, and easily accessible to the team
  • Complete tasks that are not completed on time
  • Communicate with the project team to keep them informed and engaged

Q12. At a minimum, which items should be included on a detailed project timeline?

  • Task, barriers, workflow
  • Task, due date, team members
  • Task, risk mitigation, barriers
  • Task, due date, person responsible

Q13. What are the 3 pieces of a telemedicine project’s education/training plan?

  • Workflow visual, tipsheet, dry run
  • Workflow visual, project timeline, tipsheet
  • Workflow visual, agenda, action items
  • Tipsheet, dry run, risk mitigation
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This course is intended for audiences of all experiences who are interested in learning about new skills in a business context; there are no prerequisite courses.

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