English for Effective Business Writing Coursera Quiz Answers

English for Effective Business Writing Coursera Quiz Answers

Get All Weeks English for Effective Business Writing Coursera Quiz Answers

English for Effective Business Writing Week 02 Quiz Answers

Quiz 1: Vocabulary quiz

Q1. Which is similar in meaning to the word ‘significant’? MULTIPLE ANSWERS CORRECT

View
important

compelling

Q2. Choose the BEST word to replace the word “change” in the sentence: We need to change our marketing plan since the economy has gone into a recession.

View
revise

Q3. Choose the BEST word to fill in the gap for the sentence: The company is offering free delivery and free samples as an added __ for new customers.

View
incentive

Q4. Which are common words that appear AFTER ‘inquire’? MULTIPLE ANSWERS CORRECT

View
into

about

at

Q5. Choose the BEST word to fill in the gap for the sentence: You will receive an e-mail __ of your purchase.

View
confirmation

Quiz 2: Challenging grammar: -ing vs. -ed


Q1. Choose the correct word to fill in the blank: ‘Yesterday’s quiz was very __________.’

View
challenging

Quiz 3: Module 2 Quiz

Q1. In terms of its genre, every type of written communication usually has three differences: its register, format, and __.

View
tone

Q2. In reference to genre, the __ of the document means its level of formality or type of language used.

View
register

Q3. Though each business writing genre may have variations in content, it will remain consistent in terms of its unique:

View
register, format, and structure.

Q4. The _ of wine in the bottle was disappearing quickly!

View
amount

Q5. The _ lawyer in the firm has gone on indefinite leave.

View
principal

Q6. Business letters and internal memos are different based primarily on which of the following:

View
Audience and function

Q7. Business email writers should always write a clear subject line which______.

View
describes the purpose of the email

Q8. The language used in a business report should be factual, timely, direct and _.

View
concise

Q9. The appendix of a report contains information that _.

View
provides technical detail about the problem that is key to understanding the analysis

Q10. What is the purpose of the executive summary in a business report?

View
To provide an overview of the subject, which methods were used to analyze the data, the findings and recommendations.

Q11. Choose the BEST word to fill in the gap for the sentence: You will receive an e-mail __ of your order.

View
confirmation

Q12. Choose the BEST word to fill in the gap for the sentence: Factors that could cause or contribute to such differences include competitive trends in a __ market.

View
dynamic

Q13. Choose the BEST word to fill in the gap for the sentence: The collapse of the economy was __ for all who invested heavily in the market.

View
frightening

Q14. Which sentence is grammatically correct?

View
Our office manager lives by a simple rule, he fires any employee who leaves the office before him.

Q15. Which of the following words is similar to the word ‘revise’.

View
amend

English for Effective Business Writing Week 03 Quiz Answers

Quiz 2: Peer-review practice: Persuasive email

Q1. Does the email contain 3 paragraphs?

View
Yes

Q2. Has the appropriate directness approach been used? Direct or Indirect?

View
A direct approach has been used

Q3. Is the opening personalized?

View
The opening refers specifically to previous
correspondence or contact but could be more personalized.

Q4. Has a benefit for the reader been stated?

View
A benefit has been given but it could be more suitable for the reader.

Q5. Is there a call for action?

View
A call for action has been stated but it could be clearer and more persuasive.

Q6. Is the closing positive?

View
The closing is positive overall but could be more appropriate for the audience.

Q7. Has the writer used persuasive language? e.g. personal pronouns, adjectives & adverbs, positive tone

View
The writer has used some persuasive language but sometimes used inappropriate tone or style AND/OR more persuasive language could be used.

Q8. Has the writer tried to be persuasive?

View
The email is persuasive in some areas but other areas need more persuasion.

Quiz 3: Vocabulary quiz

Q1. Which of the following words is similar to the word ‘comprehensive’? MULTIPLE ANSWERS POSSIBLE

View
1.complete
2.extensive
3.all-inclusive

Q2. Choose the BEST word to fill in the gap for the sentence: We need to wait for _ from the Board of Directors before we proceed on the merger.

View
approval

Q3. Choose the BEST word to fill in the gap for the sentence: Senior management would like to __ new software into its inventory management system.

View
integrate

Q4. Which of the following is similar to the word ‘appropriate’? MULTIPLE ANSWERS POSSIBLE

View
1.proper
2.pertinent
3.suitable

Q5. Choose the BEST word to fill in the gap for the sentence: To avoid high staff turnover rates, we should offer attractive company benefits that will improve the recruitment and __ of good employees.

View
retention

Quiz 4: How concise are you?

Q1. Choose the BEST word or phrase to make the following sentence concise: The team __ the employees.

View
surveyed

Q2. Choose the BEST word or phrase to make the following sentence concise: The manager __ Kingsley.

View
offered to promote

Q3. Replace each multiword phrase with one word:

  1. as a means of
  2. at this point in time
  3. due to the fact that
  4. in a timely manner
  5. in regard to
  6. in the event that
  7. no later than
  8. with the exception of
What do you think?
<!-- wp:shortcode -->
View
  a means of → to
at this point in time → now
due to the fact that → because
in a timely manner → promptly
in regard to → regarding
in the event that → if
no later than → by
with the exception of → except for 

<!-- /wp:shortcode -->

Q4. Which sentence is more concise and why?

View
Our invention is a breakthrough in the coffee industry.

Q5. Instructions Rewrite the sentence below so that the message is clear, active, and concise. Then compare your text to our suggested answer. Sentence

An investigation will be conducted by the Anti-Corruption Bureau into the issues raised by Kent Massey.

What do you think?
<!-- wp:shortcode -->
View
 The Anti Corruption Bureau will investigate the issues raised by Kent Masssey. 

<!-- /wp:shortcode -->

Q6. Instructions

Rewrite the sentence below so that the message is clear, active and concise. Then compare your text to our suggested answer.

Sentence

At this very moment in time, it has come to our understanding that the new machinery will be able to produce 30 percent more coffee than the amount that can be produced by our current machinery.

View
We have learned that the new machinery can produce 30 percent more coffee than our current machinery 



 



Quiz 5: Pattern #2 Independent Clause: Appositive


Q1. Which of the following is the CORRECT use of the Independent Clause: Appositive sentence pattern?

View
 There are two things to ensure a motivated team: commitment and honesty. 


Q2. Choose the BEST appositive for the following independent clause – ‘There is only one direction for your firm –‘

View
 Downsize 


Q3. Choose the CORRECT Independent Clause to match the following Appositive – ‘Time and Money’. (Multiple answers possible)

View

1.We should work on two factors that can lead you to being a satisfied employee at our firm:

2.Our company will support you in two ways –




Q4. Which of the following Independent Clause: Appositive sentence patterns are CORRECT?

View

1.The solution to poor staff morale: reward and empowerment.

2.Our organization has one single mission – Philanthropy





 



Quiz 6: Module 3 Quiz


Q1. It is usually better to use the Direct Approach in business email writing because

View
 Your reader normally prefers this.


Q2. How should you use the Indirect Approach to structure negative or sensitive messages?

View
 Buffer, Explanation, Bad News, Redirect 


Q3. When writing persuasive emails your opening should contain the following:

View

Previous correspondence.


An attention-getter.


Show understanding of the reader.




Q4. The best way to be persuasive in email writing is to

View
 Identify the needs and concerns of the reader and match them with the benefits you can offer.


.


Q5. Choose the BEST word to fill in the gap for the
sentence: We need to ensure we have the staff’s ___ in
order to guarantee that this strategy will be implemented.

View
 commitment 


Q6. Which of the following words are similar to the verb ‘require’? MULTIPLE ANSWERS CORRECT

View

1.necessitate

2.need

3.demand

4.request





 



Q7. Choose the BEST appositive for the following independent clause – ‘After the recent scandal, there is only one option for the CEO –‘

View
Resign. 


Q8. Which sentence is grammatically correct?

View
Management is aware that there are personnel problems throughout the company. 


Q9. Which sentence is grammatically correct?

View
 An audience analysis is worth doing before writing any kind of document. 


Q10. Which of the following subject lines would be appropriate for a business email?

View
 Request for information about your product XYZ 


Q11. To help understand a rhetorical situation, you should be aware of __. MULTIPLE ANSWERS CORRECT

View

the beliefs, values and knowledge of your readers


how your credibility will be perceived by readers


the type of medium used to write




Q12. Which sentence places MORE emphasis on being successful?

View
 Heads of companies need to be both good leaders and good managers –if they want to be successful). 


Q13. Which rhetorical devices are often used in business writing? MULTIPLE ANSWERS CORRECT

View

1.repetition

2.metaphors




Q14. Writers should consider appealing to _ when attempting to persuade readers. MULTIPLE ANSWERS CORRECT

View

1.logic

2.emotions

3.authority




Q15. Some elements of the rhetorical situation include:_. (MULTIPLE ANSWERS CORRECT)

View

Institutions: What are the rules surrounding or constraining the foregoing elements?


Exigence: What happens, or fails to happen? What compels the writing?


Relations: What are the relationships, especially the power differences, among the persons?


Medium: What medium will the writer use? How will the text be received?


Persons: Who are involved in the exigence, and what roles do they play?





 



Quiz 7: Peer review practice


Q1. Are there any changes made to the email?

View
 Yes


Q2. Are the grammar errors corrected?

View
 All five grammar errors are identified and corrected


Q3. Are the vocabulary errors corrected?

View
 All three vocabulary errors are identified and corrected 


Q4. Is there an explanation provided for why changes were made to the text?

View
 Yes 



 



English for Effective Business Writing Week 04 Quiz Answers 


Quiz 1: Plain English practice


Q1. Rewrite the passage below using plain English.


A recommendation was made by local businesses that
consideration be given by the government to review the situation about the fact
that road conditions hinder the flow of customers to their stores.

View
 Local businesses suggested that the government should review the road conditions because they believe it’s affecting customer traffic to their stores. 


Quiz 2: Vocabulary quiz


Q1. Choose the BEST word to complete the following sentence: The increase in customers is an __ of how much the company has grown.

View
 indicator 


Q2. Choose the BEST word to complete the following sentence: The question of equity and the marketability of equity is a contentious problem and can be looked at in two ways, from the perspective ____the international firm and also the national one.

View
 of 


Q3. Which words are similar in meaning to the word ‘stability’? MULTIPLE ANSWERS CORRECT

View

steadiness


secureness


durability




Q4. Which of the following will BEST replace the word ‘promote’ in the sentence: The President’s visit was intended to promote foreign trade between our two countries.

View
 further 


Q5. Choose the BEST word to complete the following sentence: The company is looking to __ its customer relations to improve its market share.

View
 enhance 



 



Quiz 3: Practising your active and passive voice


Q1. Rewrite the following sentence in the active voice. What
effect is created by changing the voice?


The number of Internet users was estimated to be over one billion.

View
 Changing to active voice: Experts estimated that over one billion people use the Internet. Effect: The active voice makes the sentence more direct and engaging.


Q2. Rewrite the following sentence in the passive voice. What effect is created by changing the voice?


We spent a lot of time on the marketing plan.

View
 Effect: The passive voice places more emphasis on the action (spending time) rather than who performed it. 


Q3. Rewrite the following sentence in the active voice. What effect is created by changing the voice?


Electricity is used for all
kinds of purposes.

View
 Changing to active voice: People use electricity for all kinds of purposes.

Effect: The active voice clarifies who uses electricity and makes the sentence more straightforward. 



 



Quiz 4: Module 4 Quiz


Q1. The phrase ‘attractive, blonde bus driver’ could easily be considered gender insensitive because______.

View
 The gender and appearance of the bus driver is irrelevant in terms of his/her occupation and performance. 


Q2. Which of the following is an example of a grammatically correct way to avoid the ‘masculine pronoun’?

View
 If customers want to complain about the store’s customer service, they should speak to the manager of the store.


Q3. One way writers can be more gender-sensitive and avoid using the default masculine pronoun is by using __ rather than ‘he’.

View
 they 


Q4. If, in your pursuit to write in Plain English, you try to write at the level of an 8th-grade student, you would use precise familiar language, _ and __.

View

1.cut out all repetitive redundant language and eliminate jargon

2.remove academic references and be sure to use citations




Q5. People tend to write in a complicated, convoluted style because __.

View

they were taught this was the ‘academic’ style of writing


they are copying the style of writing commonly found in their workplace


they are using jargon associated with their field of employment




Q6. Why should businesses be concerned if their employees do not write in a simple, direct way?

View
 The businesses are potentially losing customers and, therefore, money. 


Q7. The purpose of a memo should be in the

View
 Opening paragraph. 


Q8. How can you identify the appropriate audience for a memo?

View
 Do an audience analysis. 


Q9. The usual tone and style used for a memo should be

View
 Formal, semi-formal, neutral 


Q10. Choose the BEST word to complete the following sentence: As a new employee, he worked hard to __ himself in the company.

View
establish 


Q11. What is the noun form of ‘transmit’?

View
 Transmission 


Q12. Which sentence is using the active voice?

View
 The finance department will publish the quarterly results in the next financial report. 


Q13. You should always use an active voice in your writing.

View
 False 


Q14. Which sentence(s) is grammatically correct?

View
 The economy seems to be improving; therefore, we should anticipate higher growth this year. 


Q15. Which sentence is grammatically correct?

View
 The farm lands have not been productive since they were destroyed in the war.



 



Quiz 5: Peer review practice quiz for grammar and vocabulary errors


Q1. Are there any changes made to the memo?

View
 Yes 


Q2.Are the grammar errors corrected?

View
All five grammar errors are identified and corrected. 


Q3. Are the vocabulary errors corrected?

View
 All three vocabulary errors are identified and corrected


Q4. Is there an explanation provided for why changes were made to the text?

View
 Yes 



 



Quiz 5: Peer-review practice quiz for memo


Q1. Is the memo between 10-18 sentences? (Not including headings)

View
 Yes 


Q2. Does the memo begin with clear To, From, Date and Subject headings?

View
Yes 


Q3. Is the purpose of the memo clearly stated in the first paragraph?

View
 Yes 


Q4. Is the tone and style of the text correct for the intended audience?

View
 No, the tone and style are inappropriate for the audience. 


Q5. Is the language and sentence structure clear and concise?

View
 The language and sentence structure is frequently inappropriate (e.g. repetitive, overly long, wordy). 


Q6. Is the grammar correct?

View
 There are grammatical errors but they do not affect comprehension.


Q7. Is the vocabulary correct in terms of usage and spelling?

View
 There are some spelling and/or vocabulary mistakes but most of the message is understandable. 



 



English for Effective Business Writing Week 05 Quiz Answers 



 



Quiz 2: Vocabulary quiz


Q1. Which word is opposite in meaning to the word ‘merge’? MULTIPLE ANSWERS CORRECT

View
separate 


Q2. Choose the BEST word to complete the following sentence: The company hopes that such measures will __ its position in the market.

View
 consolidate 


Q3. Which of the following words appear often before the verb ‘saturate’?

View

to


will


can




Q4. Choose the BEST word to complete the following sentence: __ with this letter are the invoices that you requested.

View
 Enclosed 


Q5. Choose the BEST word to complete the following sentence: Both companies have agreed to __ and will present their cases to the court.

View
 arbitration



 



Quiz 3: Module 5 Quiz


Q1. At its heart, an executive summary is a _ document.

View
persuasive 


Q2. Within the ‘Introduction’ of an executive summary, the writer should accomplish the following three things:

View

2) an articulation of the specific problem the company is experiencing; and


3) a statement of the goals the company has related to solving the problem.




Q3. In the executive summary for a business proposal, it is important to provide an overview of the problems your potential client is experiencing because:

View
 you want to focus the client’s attention and convince them that these problems need to be addressed, preferably using the solutions you are proposing. 


Q4. When writing the content of an executive summary one should focus on providing _

View
 an overview of your business proposal, focusing on organizational issues and outcomes.


Q5. In the executive summary for a business proposal, you can attract the potential client’s attention by __

View
 solving the problem or meeting the need the potential client is experiencing.


Q6. When addressing the practical issues (e.g. money, time schedule) in an executive summary for a business proposal, you should focus on __

View
 addressing the issue of cost vs benefit and briefly explaining the schedule, but avoiding detailed explanations.


Q7. Choose the BEST word to complete the following sentence: If we are to remain competitive we must sell our product for a __ lower price than our competitors.

View
 significant 



 



Q8. Complete the following sentence with a word from this modules vocabulary list: Their new products are __ the market leaving our company no room for growth.

View
saturating 


Q9. You should never nominalize verbs or adjectives in your writing.

View
 false 


Q10. Which is an example of a periodic sentence?

View
 I am willing to pay slightly more for their product, considering the free service, the low maintenance, and the quality. 


Q11. Which sentence is grammatically correct?

View
I hope that the development of tertiary education will make Hong Kong prosperous. 


Q12. Which of the following has a positive connotation?

View
 plump 


Q13. Which of the following phrases can be used as a concession transition?

View
 Although it is true that 


While it may appear that


Q14. Which of the following phrases can be used as an additive transition?

View
 In addition to 


Q15. Which is a de-nominalized form of the word remuneration

View
 remunerate 


Q16. The key factor in presenting data in an effective way is to have

View
 Simple and uncomplicated charts 



 



Quiz 4: Peer-review practice quiz


Q1. Is the document between 40-60 sentences? (Not including headings)

View
 Yes


Q2. Does the document inform of the market opportunities (i.e. ‘problems’ that need to be solved) and provide a brief overview of how to implement strategies that exploit these opportunities?

View
 Either market opportunities, or a strategy is outlined, but not both. 


Q3. Is the style and tone of the text correct for the intended audience?

View
Yes 


    

  • Yes, but the writer uses inappropriate style.
    • 

  • 



Q4. Is the purpose of the document (i.e. to inform and persuade) clear?

View
Yes, but the purpose is only made clear near the middle and end of the summary. 


Q5. Are headings and subheadings used effectively?

View
 Yes, headings are used to aid in organization. 


Q6. Is the grammar correct?

View
 There are grammatical errors but they do not affect comprehension. 


Q7. Does the writer use varied sentences that are appropriate for the genre?

View
 Overall, there is some evidence of sentence variety. 


Q8. Is the vocabulary correct in terms of usage and spelling?

View
 There are some spelling and/or vocabulary mistakes but most of the message is understandable. 


.



 



English for Effective Business Writing Week 06 Quiz Answers 


Quiz 1: Final exam


Q1. It is usually better to use the Direct approach in business email writing because

View
Your reader normally prefers this. 


Q2. You are about to write an email informing a job applicant that they were unsuccessful in their job application. Which approach should you use?

View
The Indirect Approach 


Q3. Which of the following would be a buffer for communicating sensitive or negative massages?

View
 We appreciate the time and effort you have spent writing this proposal.


Q4. When writing persuasive emails your opening should contain the following

View

Previous Correspondence.


An attention-getter.


Show understanding of the reader.




Q5. There is limited time and space for writing persuasive content and language in an email because

View
 Business people can receive up to hundreds of emails and they don’t have the time. 


Q6. Which of the following are NOT features of persuasive language in email writing?

View
 Personal pronouns 



 



Q7. Choose the BEST word to fill in the gap for the sentence: ‘Once we have received the ____ from your marketing department, we will send the proposal to our Finance department for approval.’

View
 Quotation 


Q8. Choose the BEST word to fill in the gap for the sentence: ‘The ____ company is owned by ABC’s parent company XYZ Holdings’

View
 Subsidiary 


Q9. Which of the following words is similar to ‘comprehensive? (Multiple answers possible)

View

Complete


Extensive




Q10. Which of the following sentences is grammatically correct?

View
 ABC company is familiar with the 18-25 youth market.


Q11. Which of the following sentences is grammatically incorrect?

View
 Mike Peters is afraid his proposal is not convincing enough. 


Q12. Which of the following is the CORRECT use of the Independent Clause: Appositive sentence pattern?

View
 There are two things to ensure a motivated team: commitment and honesty. 


.


Q13. Which of the following Independent Clause: Appositive sentence patterns are INCORRECT?

View
 Mike Peters believes his proposal will work – success. 


Q14. Which of the following is NOT an example of a written genre in business?

View
SMS (text)


Q15. The register of a written genre refers to the __.

View
 formality or type of language used. 



 



Q16. The _ of business letters can vary widely, but their _ does not.

View
 format/structure 


Q17. The tone of business letters should be __, even if you are writing to complain about something.

View
 polite and formal 


Q18. The information in a formal business report can be integral in the decision-making process of a company, so this information presented in the standard __ for any report.

View
 format 


Q19. The register used in a formal business report should be precise and concise so readers can _.

View
 easily understand the information 


Q20. Which of the following is untrue? The writing process should begin with brainstorming in order to __.

View
 ask yourself how you can learn from certain concepts or data 


Q21. When conducting an attitudinal analysis of your audience, you consider what your audience͛s attitude may be towards both the __.

View
 topic and you the writer 


Q22. Choose the BEST word to fill in the gap for the sentence: John is already at the top of his pay scale at work, so he doesn’t have any __ to work harder.

View
 incentive 


Q23. Which of the following words is similar to ͚innovation͛?

View
 newness 


Q24. Which of the following sentences is grammatically correct?

View
 Tomorrow we leave for our vacation. I’m so excited! 


Q25. Which of the following compound sentences with an explanatory statement separated by a colon (:) is correct?

View
 A lizard never worries about losing its tail: it can always grow another. 


Q26. Since Richard had already been fired from his job and was in the process of divorcing his wife, he felt that he had little to _.

View
 lose 


Q27. The train service __ Hong Kong and Guangzhou is quite efficient.

View
 between 



 



English for Effective Business Writing Course Review:


In our experience, we suggest you enroll in English for Effective Business Writing courses and gain some new skills from Professionals completely free and we assure you will be worth it.



 



Get All Course Quiz Answers for the Business English Specialization


Business English: Management and Leadership Quiz Answers


Business English: Finance and Economics Quiz Answers


Business English: Marketing and Sales Quiz Answers





 







Tags








Team Networking Funda








Team Networking Funda 




We are Team Networking Funda, a group of passionate authors and networking enthusiasts committed to sharing our expertise and experiences in networking and team building. With backgrounds in Data Science, Information Technology, Health, and Business Marketing, we bring diverse perspectives and insights to help you navigate the challenges and opportunities of professional networking and teamwork.























Related Posts 





















Leave a Reply
Your email address will not be published. Required fields are marked *






























 


 







 









Trending now






Introduction to battery-management systems Coursera Quiz AnswersSolar Energy Systems Overview Coursera Quiz Answers – Networking FundaJava Programming: Solving Problems with Software Quiz Answers 2024Introduction to Web Development with HTML, CSS, JavaScript Quiz Answers