English for Effective Business Speaking Coursera Quiz Answers

Get All Weeks English for Effective Business Speaking Coursera Quiz Answers

English for Effective Business Speaking Week 01 Quiz Answers

Quiz 1: Vocabulary Practice Quiz Answers

Q1. Choose the BEST word to complete the following sentence: The __ of your argument is faulty.

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premise

Q2. Choose the BEST word to complete the following sentence: We believe in quality and our product will be built to your __.

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specifications

Q3. Choose the BEST word to complete the following sentence: Our toys are designed __ for younger children.

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primarily

Q4. Choose the BEST word to complete the following sentence: Our store is having a __ sale.

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liquidation

Q5. What is a noun form for word ‘consult’? (multiple answers possible.)

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consultancy

consultation

consulting

Quiz 2: Module 2

Q1. ‘How’s it going?’ is appropriate for which type of introduction?

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informal

Q2. In formal self-introductions, it is considered polite and common practice to __.

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restate your own first name before giving your own full name very clearly.

Q3. Shaking hands in formal introductions is considered very polite and is expected __.

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between both genders, not just men.

Q4. Which of the following words are similar to ‘obviously? (Multiple answers possible)

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definitely

certainly

Q5. Choose the BEST word to fill in the gap for the sentence:

“The forecast for this quarter’s __ are below market expectations.”

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earnings

Q6. Choose the BEST options to complete the following sentence: We should never let our workload become __. (Multiple answers possible.)

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unmanageable

excessive

Q7. Choose the BEST options to complete the following sentence: __ People are investing in China. (Multiple answers possible.)

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A growing number of

More and more

Q8. Which word is pronounced in the following audio?

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pull

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Q9. Which is the correct pronunciation of the word ‘mills’?

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Hills

Q10. Which word is pronounced in the following audio?

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wheel

Q11. Using effective verbal and nonverbal communication

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enhances the message we are trying to convey.

Q12. Verbal communication includes the following (Multiple answers possible)

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Language, Tone & Style

Pace, Pausing, and Volume

English for Effective Business Speaking Week 03 Quiz Answers

Quiz 1: Peer-review practice: Introduce yourself in a Job Interview

Q1. Is the self-introduction brief and concise i.e. within 1-1.5min?

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C) The self-introduction is brief and concise i.e. within 1-1.5min.

Q2. Has the interviewee mentioned personal qualities with sufficient and appropriate support?

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The interviewee has mentioned some personal qualities but has not given sufficient and appropriate support.

Q3. Has the interviewee mentioned the relevant skills (related to the job description) with sufficient and appropriate support?

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The interviewee has mentioned relevant skills together with sufficient and appropriate support.

Q4. 1)Has the interviewee stated reasons for his suitability for the job?

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C) The interviewee has stated reasons for his/her suitability for the position in a convincing manner.

Q5. 1) Has the interviewee used appropriate verbal communication? i.e. Tone & Style, Intonation, Stress & Pausing, Pace & Volume?

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The interviewee has used appropriate verbal communication throughout the self-introduction.

Q6. Has the interviewee used appropriate nonverbal communication? i.e. Appearance, Eye Contact, Facial Expressions, Body Language, and Posture?

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The interviewee has used appropriate nonverbal communication throughout the self-introduction.

Quiz 2: Peer Practice Review – Describe your Strengths and Weaknesses

Q1. Is the interview response brief and concise i.e. within 1-1.5min?

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C) The answer is brief and concise i.e. within 1-1.5min.

Q2. Weakness Part: Has the interviewee used the appropriate context and directness?

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The interviewee has used the appropriate context and directness in a convincing manner.

Q3. Weakness Part: Did the interviewee end the response positively together with actions taken to manage the weakness?

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The interviewee ended the response positively together with actions to manage the weakness.

Q4. Strength Part: Has the interviewee mentioned relevant qualities and skills with sufficient and appropriate support?

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The interviewee has mentioned relevant qualities and skills together with sufficient and appropriate support.

Q5. Has the interviewee achieved a balance between speaking to inform and to persuade?

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The interviewee achieved a balance between speaking to inform and to persuade. i.e. included RESA – Relevant Experiences, Skills, Achievements and Awards.

Q6. Has the interviewee used appropriate verbal communication? i.e. Tone & Style, Intonation, Stress & Pausing, Pace & Volume?

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The interviewee has used appropriate verbal communication throughout the response.

Q7. Has the interviewee used appropriate nonverbal communication? i.e. Appearance, Eye Contact, Facial Expressions, Body Language, and Posture?

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The interviewee has used appropriate nonverbal communication throughout the self-introduction

Quiz 3: Vocabulary practice

Q1. Which of the following words is similar to ‘premises? (Multiple answers possible)

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1.property
2.grounds

Q2. Choose the BEST word to fill in the gap for the sentence:

“The interview mentioned he had excellent _ skills as he provided evidence of his previous roles in Human Resource Management particularly in dealing with employee conflicts.

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interpersonal

Q3. Choose the BEST word to fill in the gap for the sentence:

“The firm’s core __ is the ability to innovate in mobile device technology”.

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competency

Q4. Which of the following are the opposite of the word ‘potentially? (Multiple answers possible)

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1.improbably
2.unlikely

Q5. Choose words to replace the word ‘customizes’ in the following sentence: “The firm customizes it products to fit the specific needs of it customers” (Multiple answers possible)

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tailor makes

personalizes

Quiz 4: Module 3

Q1. What normally happens at the beginning and end of job interviews?

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a handshake and verbal salutation.

Q2. Choose the BEST answer to the following statement: “During the job interview the interviewee must always…”

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relate his/her responses to the job description or role.

Q3. Choose the BEST answer to the following question: Which of the following is a possible strategy to deal with negative questions?

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Reframe question, Provide context, Admit negative points, and End positively

Q4. Choose the BEST answer to the following statement: “Providing context to a negative situation..”

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helps the interviewer understand the situation and therefore is more likely to accept your response especially if it is negative or critical.

Q5. Which parts of the S.T.A.R (Situation, Task, Action, Result) method for answering interview questions is persuasive?

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Action and Result

Q6. Speaking to persuade involves the following: (Multiple answers possible)

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1.Verbal & nonverbal Communication
2.Positive & persuasive language

Q7. Choose the BEST word to fill in the gap for the sentence: “This is a __ market but we hope we can transform our product to meet the needs of the general public”.

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niche

Q8. Choose the BEST word to fill in the gap for the sentence: “The worker’s union has strongly protested against the firm’s decision to__________ its production process over the next five years”.

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alter

Q9. Choose words to replace the word ‘basically in the following sentence: “Basically, the root of the problem is the lack of strong leadership within the firm’s board of directors” (Multiple answers possible)

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1.essentially
2.originally

Q10. Which of the following is grammatically INCORRECT? (Multiple answers possible)

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A man I saw last week appeared on television today.

Q11. Which of the following is grammatically CORRECT?

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A teacher must be able to motivate his/her students.

Q12. Which is the correct pronunciation of the word ‘there’?

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The correct pronunciation of the word ‘there’ is typically pronounced as /ðɛər/ or /ðeər/.

Q13. Which word is pronounced in the following audio?

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disk

English for Effective Business Speaking Week 04 Quiz Answers

Quiz 1: Peer review practice: stress and pausing

Q1. Does the speaker complete the entire excerpt?

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Yes

Q2. Are words clearly and correctly pronounced?

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There are very few pronunciation errors of different sounds and understanding is not affected. (2 points)

Q3. Does the speaker use stress and pausing during the pitch?

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The stress and pausing is used effectively to enhance the meaning and persuasiveness of the pitch. (2 points)

Quiz 2: Vocabulary quiz

Q1. Choose the BEST word to replace the word “appoint” in the sentence: We need to appoint a new chair of the committee.

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designate

Q2. Choose the BEST word(s) to fill in the gap for the sentence: Housing prices are expected to decline __ over the next year.

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sharply

significantly

Q3. Which are common words that appear AFTER “tend”?

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to

not

Q4. Choose the BEST word to fill in the gap for the sentence: There will be penalties against companies who fail to __ to the international trade agreement.

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comply

Q5. Which word(s) is similar in meaning to the word “tend”?

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be inclined

be apt

be prone

lean

Quiz 3: Peer review practice Quiz Answers

Q1. Is the audio recording 30 seconds (+/-15 seconds)?

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Yes, the audio recording is within the correct length. (2 points)

Q2. Does the pitch identify the problem and at least one idea/solution to the problem?

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Both the problem and at least one idea/solution are presented in the pitch. (2 points)

Q3. Is the pitch directed at the correct audience? (Pay attention to the formality of the pitch and the self-introduction.)

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Yes, it is directed at the correct audience. (2 points)

Q4. Is the purpose of the pitch clear (i.e. to persuade)?

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Very clear (2 points)

Q5. Does the pitch have a coherent message?

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The pitch is coherent but has minor problems that disrupt the flow of ideas. (1 points)

Q6. Is the vocabulary accurate in terms of usage?

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There are some vocabulary mistakes but most of the message is understandable. (1 points)

Q7. Are words clearly and correctly pronounced?

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There are some pronunciation errors of different sounds but they do not affect the understanding of the message. (1 points)

Q8. Does the speaker use stress and pausing during the pitch?

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There are some attempts at stress and/or pausing to enhance the meaning and persuasiveness of the pitch. (1 points)

Quiz 4: Module 4 Quiz Answers

Q1. Choose the BEST word to complete the following sentence: We will gain a __ advantage by merging with Acme Corporation, as it will make us more competitive in the market.

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tactical

Q2. Choose the BEST word to complete the following sentence: We can not proceed until we receive __ approval for the merger.

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regulatory

Q3. Which of the following phrases are common with the word compliance? (multiple answers possible)

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1.ensure compliance with
2.in compliance with

Q4. Choose the BEST word to complete the following sentence: His colleague criticized him __, but he took the harsh comments well.

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sharply

Q5. Which words would best replace alleged in the following sentence: The managers alleged that they were ethical in their business practice.

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claimed

insisted

Q6. Which of the following phrases might be used to express an emphatic view (opinion)?

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I am quite certain that

Q7. Which sentence is BEST for noting someone’s opinion?

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According to the financial secretary, taxes should be increased.

Q8. Which sentence is BEST for noting someone’s opinion?

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Smith thinks the terms need redefining.

Q9. Which sentence is BEST for expressing an opinion?

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We are merging because it will increase our market share.

Q10. What is the best way to outline a pitch?

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entify a problem

Background

How your company or idea can solve the problem

What you are asking from the audience

Q11. Your introduction should the be the shortest and most concise part of your pitch.

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false

Q12. If we try, we might succeed; if we do not try, we cannot succeed is an example of:

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antithesis

Q13. Which word would BEST complete the following sentence for a rhetorical effect: To imagine the unimaginable is the highest use of the __.

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imagination

Q14. Which words are common discourse markers in spoken English? (multiple answers possible.)

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so

right

anyway

oka

Q15. Which discourse markers are used to indicate a point of view?

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frankly

ideally

English for Effective Business Speaking Week 05 Quiz Answers

Quiz 1: Vocabulary quiz

Q1. Choose the BEST word(s) to fill in the gap for the sentence: The head office wants a quick and efficient way to _ material to company employees.

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disseminate

Q2. Choose the BEST word(s) to replace the word ‘quit’ in the sentence: Last week Joyce decided she had had enough and decided to quit her job.

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resign from

Q3. Which of the following prepositions typically appear AFTER ‘delegate’?

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to

Q4. Choose the BEST word(s) to fill in the gap for the sentence: After two months of language immersion, she was able to __ many English words.

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1.articulate
2.interpret

Q5. Which word is similar in meaning to ‘synergy’?

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harmony

Quiz 2: Module 5 Quiz Answers

Q1. Which of the following is a preposition that typically appears AFTER ‘consolidation’?

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James P. Grant
  • to
  • for
  • from
  • of

Q2. Two of the most common hedges in business are and ___.

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‘perhaps’ and ‘certainly’

Q3. When you present online, your movements and body language should be __.

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focused on the camera

Q4. Conference presentations tend to be __ in style.

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informative

Q5. When we want to describe the degree or speed of a change visualized in a chart, we should generally use __.

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adverbs

Q6. If you want to show time series data when the time intervals are small, you should generally use a _ graph.

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line

Q7. A motivated sequence plan for organizing a presentation uses 5 steps that are designed to increase the audience’s and.

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involvement and interest

Q8. Which of the following is NOT a method to build rapport with your audience?

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Telling jokes; especially self-deprecating ones.

Q9. By using the ‘three-step method’ to organize your presentation, the and _ steps can help your audience to follow along with what you are saying.

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preview and review

Q10. __ represents a speaker’s attitudes and stance towards the content being presented.

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Modal items

Q11. Which of the following is NOT a function of discourse markers?

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Add new meaning to the speech or text

Q12. The general goal of your presentation will be one of these three things: to inform your audience of something, to __ your audience to do something or to entertain them. (multiple answers possible)

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convince

persuade

Q13. Which of the following is NOT true about using stories to engage with an audience?

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Audiences are likely to forget the stories you tell them so they are a waste of time.

Q14. If your general goal in a presentation is to persuade your audience, which of the following organizational patterns should you generally NOT choose?

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Chronological

Q15. The purpose of using color in pie charts is to _.

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help the audience differentiate and compare the data in the different pie slices.

English for Effective Business Speaking Week 06 Quiz Answers

Quiz 1: Final exam Quiz Answers

Q1. Topic sentences are typically replaced in a speech by _.

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a clear concluding statement

Q2. There are two types of goals to set for yourself in a presentation. They are and _.

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general and specific

Q3. Using humor in a presentation can help to create a rapport with your audience because

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we feel better about people who make us laugh.

_.

Q4. Which of the following language patterns are NOT helpful to creating a conversational style in an engaging presentation?

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Technical jargon

Q5. When deciding how to arrange and organize a presentation, you should consider if an organizational pattern helps you to achieve your __ and helps you to develop your thesis.

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general goal

Q6. One of the simplest ways to give a persuasive presentation is to use a _ pattern.

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problem-solution

Q7. Which of the following are we NOT usually concerned with in describing charts and graphs?

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verbs

Q8. The main goal in a seminar presentation is to __.

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communicate with and teach the audience

Q9. In order to overcome the lack of connection with an audience when presenting online, presenters are suggested to __.

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Juse collaborative software

Q10. Hedging your language can help you to signal to your listener that you _.

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are uncertain about something you are talking about

Q11. Choose the BEST word(s) to replace the word ‘guests’ in the following sentence: ‘Though we were not able to present at the conference, we did participate as guests.’

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attendees

Q12. Which of the following languages is NOT generally used to create hedges?

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definite articles

Q13. When conducting an audience analysis for a seminar presentation, keep in mind that your audience __.

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may not know much about your topic so do not use technical jargon

Q14. Which of the following phrases are common with the word compliance? (multiple answers possible)

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ensure compliance with
in compliance with

Q15. Choose the BEST word to complete the following sentence: His colleague criticized him __, but he took the harsh comments well.

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sharply

Q16. Which discourse markers are used to restate what you mean?

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what I mean to say is

the thing is

Q17. Which discourse markers are used to check for understanding/agreement?

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okay?
right?

Q18. What is the best way to outline a pitch?

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Identify a problem

How your company or idea can solve the problem

Background

What you are asking from the audience

Q19. Choose the BEST word for the following sentence: The committee unanimously adopted a __ calling for a halt to pay increases.

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resolution

Q20. Which of the following phrases might be used to express an emphatic view (opinion)?

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I am quite certain that

It is essential [to realize that]

Q21. Which are considered good practices of body language when presenting

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making eye contact with the audience

keeping your palms down

Q22. You should only stress content words in your speech.

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false

Q23. If you want to show agreement with a friend that you think a puppy is cute, which word would you stress?

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The puppy IS cute.

Q24. How would you stress the number of people that your product has brought joy to?

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Our PRODUCT has brought joy to millions of people.

Q25. Choose the BEST word to complete the following sentence: We will gain a __ advantage by merging with Acme Corporation, as it will make us more competitive in the market.

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tactical

Q26. Which sentence is grammatically correct?

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My view is opposite his.

Q27. Which sentence is grammatically correct?

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Thank you for your kind attention to this matter.

Q28. Which of the following are the opposite of the word ‘exclusive’? (Multiple answers possible)

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1.unrestricted
2.inclusive

Q29. Choose the BEST word to fill in the gap for the sentence: “Mr. Michaels has __ about the situation of his firm and decided to hire an external consultant”.

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concerned

Q30. Choose words to replace the word ‘leverage’ in the following sentence: “The firm has to leverage their client data and identify trends that will lead to business success” (Multiple answers possible)

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investigate

take advantage

Q31. Using effective verbal and nonverbal communication

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enhances the message we are trying to convey.

Q32. Verbal communication includes the following (Multiple answers possible)

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Pace, Pausing, and Volume
Language, Tone & Style

Q33. Choose the BEST answer to the following statement: “During the job interview the interviewee must always…”

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relate his/her responses to the job description or role.

Q34. Self Introductions need to include the following (Multiple answers possible).

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skills that you gained that are directly related to the job position or requirements

Q35. Choose the BEST answer to the following question: Which of the following is a possible strategy to deal with negative questions?

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Reframe question, Provide context, Admit negative points, and End positively

Q36. Choose the BEST answer to complete the following statement: ‘It is safer to answer a negative or sensitive question…’

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using the direct approach

Q37. Which parts of the S.T.A.R (Situation, Task, Action, Result) method for answering interview questions is persuasive?

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Situation and Action

Q38. Which of the following is a persuasive job interview response?

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“In my role as a human resource manager, I successfully managed numerous staff conflicts and helped reduce staff turnover rates by 5%”

Q39. Which of the following is an informative job interview response?

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“In my current position, I supervise a team of 10 sales managers and ensure they meet quarterly sales targets.”

Q40. Choose the BEST word to fill in the gap for the sentence: “This is a __ market but we hope we can transform our product to meet the needs of the general public”.

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niche

Q41. Choose words to replace the word ‘basically in the following sentence: “Basically, the root of the problem is the lack of strong leadership within the firm’s board of directors” (Multiple answers possible)

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essentially

originally

Q42. Which of the following is grammatically CORRECT?

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1.A teacher must be able to motivate his/her students.
2.He became president of our firm.

Q43. Which is the correct pronunciation of the word ‘pull’?

Q44. Which word is pronounced in the following audio?

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dare
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