English for Effective Business Speaking Coursera Quiz Answers

Get All Weeks English for Effective Business Speaking Coursera Quiz Answers

English for Effective Business Speaking Week 01 Quiz Answers

Quiz 1: Vocabulary Practice Quiz Answers

Q1. Choose the BEST word to complete the following sentence: The __ of your argument is faulty.

[expand title=View Answer] premise [/expand]

Q2. Choose the BEST word to complete the following sentence: We believe in quality and our product will be built to your __.

[expand title=View Answer]specifications[/expand]

Q3. Choose the BEST word to complete the following sentence: Our toys are designed __ for younger children.

[expand title=View Answer] primarily [/expand]

Q4. Choose the BEST word to complete the following sentence: Our store is having a __ sale.

[expand title=View Answer] liquidation [/expand]

Q5. What is a noun form for word ‘consult’? (multiple answers possible.)

[expand title=View Answer]
consultancy

consultation

consulting
[/expand]

Quiz 2: Module 2

Q1. ‘How’s it going?’ is appropriate for which type of introduction?

[expand title=View Answer] informal[/expand]

Q2. In formal self-introductions, it is considered polite and common practice to __.

[expand title=View Answer] restate your own first name before giving your own full name very clearly. [/expand]

Q3. Shaking hands in formal introductions is considered very polite and is expected __.

[expand title=View Answer] between both genders, not just men. [/expand]

Q4. Which of the following words are similar to ‘obviously? (Multiple answers possible)

[expand title=View Answer]
definitely

certainly
[/expand]

Q5. Choose the BEST word to fill in the gap for the sentence:

“The forecast for this quarter’s __ are below market expectations.”

[expand title=View Answer] earnings [/expand]

Q6. Choose the BEST options to complete the following sentence: We should never let our workload become __. (Multiple answers possible.)

[expand title=View Answer]
unmanageable

excessive
[/expand]

Q7. Choose the BEST options to complete the following sentence: __ People are investing in China. (Multiple answers possible.)

[expand title=View Answer]
A growing number of

More and more
[/expand]

Q8. Which word is pronounced in the following audio?

[expand title=View Answer] pull[/expand]

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Q9. Which is the correct pronunciation of the word ‘mills’?

[expand title=View Answer] Hills [/expand]

Q10. Which word is pronounced in the following audio?

[expand title=View Answer]wheel [/expand]

Q11. Using effective verbal and nonverbal communication

[expand title=View Answer] enhances the message we are trying to convey. [/expand]

Q12. Verbal communication includes the following (Multiple answers possible)

[expand title=View Answer]
Language, Tone & Style

Pace, Pausing, and Volume
[/expand]

English for Effective Business Speaking Week 03 Quiz Answers

Quiz 1: Peer-review practice: Introduce yourself in a Job Interview

Q1. Is the self-introduction brief and concise i.e. within 1-1.5min?

[expand title=View Answer] C) The self-introduction is brief and concise i.e. within 1-1.5min. [/expand]

Q2. Has the interviewee mentioned personal qualities with sufficient and appropriate support?

[expand title=View Answer] The interviewee has mentioned some personal qualities but has not given sufficient and appropriate support. [/expand]

Q3. Has the interviewee mentioned the relevant skills (related to the job description) with sufficient and appropriate support?

[expand title=View Answer] The interviewee has mentioned relevant skills together with sufficient and appropriate support. [/expand]

Q4. 1)Has the interviewee stated reasons for his suitability for the job?

[expand title=View Answer] C) The interviewee has stated reasons for his/her suitability for the position in a convincing manner. [/expand]

Q5. 1) Has the interviewee used appropriate verbal communication? i.e. Tone & Style, Intonation, Stress & Pausing, Pace & Volume?

[expand title=View Answer] The interviewee has used appropriate verbal communication throughout the self-introduction. [/expand]

Q6. Has the interviewee used appropriate nonverbal communication? i.e. Appearance, Eye Contact, Facial Expressions, Body Language, and Posture?

[expand title=View Answer] The interviewee has used appropriate nonverbal communication throughout the self-introduction. [/expand]

Quiz 2: Peer Practice Review – Describe your Strengths and Weaknesses

Q1. Is the interview response brief and concise i.e. within 1-1.5min?

[expand title=View Answer] C) The answer is brief and concise i.e. within 1-1.5min.[/expand]

Q2. Weakness Part: Has the interviewee used the appropriate context and directness?

[expand title=View Answer] The interviewee has used the appropriate context and directness in a convincing manner. [/expand]

Q3. Weakness Part: Did the interviewee end the response positively together with actions taken to manage the weakness?

[expand title=View Answer] The interviewee ended the response positively together with actions to manage the weakness. [/expand]

Q4. Strength Part: Has the interviewee mentioned relevant qualities and skills with sufficient and appropriate support?

[expand title=View Answer] The interviewee has mentioned relevant qualities and skills together with sufficient and appropriate support.[/expand]

Q5. Has the interviewee achieved a balance between speaking to inform and to persuade?

[expand title=View Answer] The interviewee achieved a balance between speaking to inform and to persuade. i.e. included RESA – Relevant Experiences, Skills, Achievements and Awards.[/expand]

Q6. Has the interviewee used appropriate verbal communication? i.e. Tone & Style, Intonation, Stress & Pausing, Pace & Volume?

[expand title=View Answer] The interviewee has used appropriate verbal communication throughout the response.[/expand]

Q7. Has the interviewee used appropriate nonverbal communication? i.e. Appearance, Eye Contact, Facial Expressions, Body Language, and Posture?

[expand title=View Answer] The interviewee has used appropriate nonverbal communication throughout the self-introduction[/expand]

Quiz 3: Vocabulary practice

Q1. Which of the following words is similar to ‘premises? (Multiple answers possible)

[expand title=View Answer]
1.property
2.grounds
[/expand]

Q2. Choose the BEST word to fill in the gap for the sentence:

“The interview mentioned he had excellent _ skills as he provided evidence of his previous roles in Human Resource Management particularly in dealing with employee conflicts.

[expand title=View Answer] interpersonal[/expand]

Q3. Choose the BEST word to fill in the gap for the sentence:

“The firm’s core __ is the ability to innovate in mobile device technology”.

[expand title=View Answer] competency[/expand]

Q4. Which of the following are the opposite of the word ‘potentially? (Multiple answers possible)

[expand title=View Answer]
1.improbably
2.unlikely
[/expand]

Q5. Choose words to replace the word ‘customizes’ in the following sentence: “The firm customizes it products to fit the specific needs of it customers” (Multiple answers possible)

[expand title=View Answer]
tailor makes

personalizes
[/expand]

Quiz 4: Module 3

Q1. What normally happens at the beginning and end of job interviews?

[expand title=View Answer] a handshake and verbal salutation.[/expand]

Q2. Choose the BEST answer to the following statement: “During the job interview the interviewee must always…”

[expand title=View Answer]relate his/her responses to the job description or role. [/expand]

Q3. Choose the BEST answer to the following question: Which of the following is a possible strategy to deal with negative questions?

[expand title=View Answer] Reframe question, Provide context, Admit negative points, and End positively[/expand]

Q4. Choose the BEST answer to the following statement: “Providing context to a negative situation..”

[expand title=View Answer] helps the interviewer understand the situation and therefore is more likely to accept your response especially if it is negative or critical. [/expand]

Q5. Which parts of the S.T.A.R (Situation, Task, Action, Result) method for answering interview questions is persuasive?

[expand title=View Answer] Action and Result [/expand]

Q6. Speaking to persuade involves the following: (Multiple answers possible)

[expand title=View Answer]
1.Verbal & nonverbal Communication
2.Positive & persuasive language
[/expand]

Q7. Choose the BEST word to fill in the gap for the sentence: “This is a __ market but we hope we can transform our product to meet the needs of the general public”.

[expand title=View Answer] niche [/expand]

Q8. Choose the BEST word to fill in the gap for the sentence: “The worker’s union has strongly protested against the firm’s decision to__________ its production process over the next five years”.

[expand title=View Answer] alter [/expand]

Q9. Choose words to replace the word ‘basically in the following sentence: “Basically, the root of the problem is the lack of strong leadership within the firm’s board of directors” (Multiple answers possible)

[expand title=View Answer]
1.essentially
2.originally
[/expand]

Q10. Which of the following is grammatically INCORRECT? (Multiple answers possible)

[expand title=View Answer] A man I saw last week appeared on television today.[/expand]

Q11. Which of the following is grammatically CORRECT?

[expand title=View Answer] A teacher must be able to motivate his/her students. [/expand]

Q12. Which is the correct pronunciation of the word ‘there’?

[expand title=View Answer] The correct pronunciation of the word ‘there’ is typically pronounced as /ðɛər/ or /ðeər/. [/expand]

Q13. Which word is pronounced in the following audio?

[expand title=View Answer] disk [/expand]

English for Effective Business Speaking Week 04 Quiz Answers

Quiz 1: Peer review practice: stress and pausing

Q1. Does the speaker complete the entire excerpt?

[expand title=View Answer] Yes [/expand]

Q2. Are words clearly and correctly pronounced?

[expand title=View Answer]There are very few pronunciation errors of different sounds and understanding is not affected. (2 points)[/expand]

Q3. Does the speaker use stress and pausing during the pitch?

[expand title=View Answer] The stress and pausing is used effectively to enhance the meaning and persuasiveness of the pitch. (2 points) [/expand]

Quiz 2: Vocabulary quiz

Q1. Choose the BEST word to replace the word “appoint” in the sentence: We need to appoint a new chair of the committee.

[expand title=View Answer] designate [/expand]

Q2. Choose the BEST word(s) to fill in the gap for the sentence: Housing prices are expected to decline __ over the next year.

[expand title=View Answer]
sharply

significantly
[/expand]

Q3. Which are common words that appear AFTER “tend”?

[expand title=View Answer]
to

not
[/expand]

Q4. Choose the BEST word to fill in the gap for the sentence: There will be penalties against companies who fail to __ to the international trade agreement.

[expand title=View Answer] comply [/expand]

Q5. Which word(s) is similar in meaning to the word “tend”?

[expand title=View Answer]
be inclined

be apt

be prone

lean
[/expand]

Quiz 3: Peer review practice Quiz Answers

Q1. Is the audio recording 30 seconds (+/-15 seconds)?

[expand title=View Answer]Yes, the audio recording is within the correct length. (2 points) [/expand]

Q2. Does the pitch identify the problem and at least one idea/solution to the problem?

[expand title=View Answer] Both the problem and at least one idea/solution are presented in the pitch. (2 points)[/expand]

Q3. Is the pitch directed at the correct audience? (Pay attention to the formality of the pitch and the self-introduction.)

[expand title=View Answer] Yes, it is directed at the correct audience. (2 points)[/expand]

Q4. Is the purpose of the pitch clear (i.e. to persuade)?

[expand title=View Answer] Very clear (2 points) [/expand]

Q5. Does the pitch have a coherent message?

[expand title=View Answer] The pitch is coherent but has minor problems that disrupt the flow of ideas. (1 points)[/expand]

Q6. Is the vocabulary accurate in terms of usage?

[expand title=View Answer] There are some vocabulary mistakes but most of the message is understandable. (1 points)[/expand]

Q7. Are words clearly and correctly pronounced?

[expand title=View Answer] There are some pronunciation errors of different sounds but they do not affect the understanding of the message. (1 points) [/expand]

Q8. Does the speaker use stress and pausing during the pitch?

[expand title=View Answer] There are some attempts at stress and/or pausing to enhance the meaning and persuasiveness of the pitch. (1 points) [/expand]

Quiz 4: Module 4 Quiz Answers

Q1. Choose the BEST word to complete the following sentence: We will gain a __ advantage by merging with Acme Corporation, as it will make us more competitive in the market.

[expand title=View Answer] tactical[/expand]

Q2. Choose the BEST word to complete the following sentence: We can not proceed until we receive __ approval for the merger.

[expand title=View Answer] regulatory [/expand]

Q3. Which of the following phrases are common with the word compliance? (multiple answers possible)

[expand title=View Answer]
1.ensure compliance with
2.in compliance with
[/expand]

Q4. Choose the BEST word to complete the following sentence: His colleague criticized him __, but he took the harsh comments well.

[expand title=View Answer] sharply[/expand]

Q5. Which words would best replace alleged in the following sentence: The managers alleged that they were ethical in their business practice.

[expand title=View Answer]
claimed

insisted
[/expand]

Q6. Which of the following phrases might be used to express an emphatic view (opinion)?

[expand title=View Answer] I am quite certain that [/expand]

Q7. Which sentence is BEST for noting someone’s opinion?

[expand title=View Answer]According to the financial secretary, taxes should be increased. [/expand]

Q8. Which sentence is BEST for noting someone’s opinion?

[expand title=View Answer]Smith thinks the terms need redefining.[/expand]

Q9. Which sentence is BEST for expressing an opinion?

[expand title=View Answer]We are merging because it will increase our market share. [/expand]

Q10. What is the best way to outline a pitch?

[expand title=View Answer]
entify a problem

Background

How your company or idea can solve the problem

What you are asking from the audience
[/expand]

Q11. Your introduction should the be the shortest and most concise part of your pitch.

[expand title=View Answer] false [/expand]

Q12. If we try, we might succeed; if we do not try, we cannot succeed is an example of:

[expand title=View Answer] antithesis[/expand]

Q13. Which word would BEST complete the following sentence for a rhetorical effect: To imagine the unimaginable is the highest use of the __.

[expand title=View Answer] imagination [/expand]

Q14. Which words are common discourse markers in spoken English? (multiple answers possible.)

[expand title=View Answer]
so

right

anyway

oka
[/expand]

Q15. Which discourse markers are used to indicate a point of view?

[expand title=View Answer]
frankly

ideally
[/expand]

English for Effective Business Speaking Week 05 Quiz Answers

Quiz 1: Vocabulary quiz

Q1. Choose the BEST word(s) to fill in the gap for the sentence: The head office wants a quick and efficient way to _ material to company employees.

[expand title=View Answer] disseminate [/expand]

Q2. Choose the BEST word(s) to replace the word ‘quit’ in the sentence: Last week Joyce decided she had had enough and decided to quit her job.

[expand title=View Answer] resign from [/expand]

Q3. Which of the following prepositions typically appear AFTER ‘delegate’?

[expand title=View Answer] to [/expand]

Q4. Choose the BEST word(s) to fill in the gap for the sentence: After two months of language immersion, she was able to __ many English words.

[expand title=View Answer]
1.articulate
2.interpret
[/expand]

Q5. Which word is similar in meaning to ‘synergy’?

[expand title=View Answer] harmony [/expand]

Quiz 2: Module 5 Quiz Answers

Q1. Which of the following is a preposition that typically appears AFTER ‘consolidation’?

[expand title=View Answer] James P. Grant [/expand]

• to
• for
• from
• of

Q2. Two of the most common hedges in business are and ___.

[expand title=View Answer] ‘perhaps’ and ‘certainly’ [/expand]

Q3. When you present online, your movements and body language should be __.

[expand title=View Answer] focused on the camera [/expand]

Q4. Conference presentations tend to be __ in style.

[expand title=View Answer] informative [/expand]

Q5. When we want to describe the degree or speed of a change visualized in a chart, we should generally use __.

[expand title=View Answer] adverbs [/expand]

Q6. If you want to show time series data when the time intervals are small, you should generally use a _ graph.

[expand title=View Answer] line[/expand]

Q7. A motivated sequence plan for organizing a presentation uses 5 steps that are designed to increase the audience’s and.

[expand title=View Answer] involvement and interest [/expand]

Q8. Which of the following is NOT a method to build rapport with your audience?

[expand title=View Answer] Telling jokes; especially self-deprecating ones.[/expand]

Q9. By using the ‘three-step method’ to organize your presentation, the and _ steps can help your audience to follow along with what you are saying.

[expand title=View Answer] preview and review[/expand]

Q10. __ represents a speaker’s attitudes and stance towards the content being presented.

[expand title=View Answer] Modal items [/expand]

Q11. Which of the following is NOT a function of discourse markers?

[expand title=View Answer] Add new meaning to the speech or text [/expand]

Q12. The general goal of your presentation will be one of these three things: to inform your audience of something, to __ your audience to do something or to entertain them. (multiple answers possible)

[expand title=View Answer]
convince

persuade
[/expand]

Q13. Which of the following is NOT true about using stories to engage with an audience?

[expand title=View Answer] Audiences are likely to forget the stories you tell them so they are a waste of time. [/expand]

Q14. If your general goal in a presentation is to persuade your audience, which of the following organizational patterns should you generally NOT choose?

[expand title=View Answer] Chronological [/expand]

Q15. The purpose of using color in pie charts is to _.

[expand title=View Answer] help the audience differentiate and compare the data in the different pie slices.[/expand]

English for Effective Business Speaking Week 06 Quiz Answers

Quiz 1: Final exam Quiz Answers

Q1. Topic sentences are typically replaced in a speech by _.

[expand title=View Answer] a clear concluding statement [/expand]

Q2. There are two types of goals to set for yourself in a presentation. They are and _.

[expand title=View Answer] general and specific [/expand]

Q3. Using humor in a presentation can help to create a rapport with your audience because

[expand title=View Answer] we feel better about people who make us laugh. [/expand]

_.

Q4. Which of the following language patterns are NOT helpful to creating a conversational style in an engaging presentation?

[expand title=View Answer] Technical jargon [/expand]

Q5. When deciding how to arrange and organize a presentation, you should consider if an organizational pattern helps you to achieve your __ and helps you to develop your thesis.

[expand title=View Answer] general goal[/expand]

Q6. One of the simplest ways to give a persuasive presentation is to use a _ pattern.

[expand title=View Answer] problem-solution [/expand]

Q7. Which of the following are we NOT usually concerned with in describing charts and graphs?

[expand title=View Answer]verbs [/expand]

Q8. The main goal in a seminar presentation is to __.

[expand title=View Answer] communicate with and teach the audience [/expand]

Q9. In order to overcome the lack of connection with an audience when presenting online, presenters are suggested to __.

[expand title=View Answer] Juse collaborative software [/expand]

Q10. Hedging your language can help you to signal to your listener that you _.

[expand title=View Answer] are uncertain about something you are talking about [/expand]

Q11. Choose the BEST word(s) to replace the word ‘guests’ in the following sentence: ‘Though we were not able to present at the conference, we did participate as guests.’

[expand title=View Answer] attendees [/expand]

Q12. Which of the following languages is NOT generally used to create hedges?

[expand title=View Answer] definite articles [/expand]

Q13. When conducting an audience analysis for a seminar presentation, keep in mind that your audience __.

[expand title=View Answer] may not know much about your topic so do not use technical jargon [/expand]

Q14. Which of the following phrases are common with the word compliance? (multiple answers possible)

[expand title=View Answer]
ensure compliance with
in compliance with
[/expand]

Q15. Choose the BEST word to complete the following sentence: His colleague criticized him __, but he took the harsh comments well.

[expand title=View Answer] sharply [/expand]

Q16. Which discourse markers are used to restate what you mean?

[expand title=View Answer]
what I mean to say is

the thing is
[/expand]

Q17. Which discourse markers are used to check for understanding/agreement?

[expand title=View Answer]
okay?
right?
[/expand]

Q18. What is the best way to outline a pitch?

[expand title=View Answer]
Identify a problem

How your company or idea can solve the problem

Background

What you are asking from the audience
[/expand]

Q19. Choose the BEST word for the following sentence: The committee unanimously adopted a __ calling for a halt to pay increases.

[expand title=View Answer] resolution [/expand]

Q20. Which of the following phrases might be used to express an emphatic view (opinion)?

[expand title=View Answer]
I am quite certain that

It is essential [to realize that]
[/expand]

Q21. Which are considered good practices of body language when presenting

[expand title=View Answer]
making eye contact with the audience

keeping your palms down
[/expand]

Q22. You should only stress content words in your speech.

[expand title=View Answer] false [/expand]

Q23. If you want to show agreement with a friend that you think a puppy is cute, which word would you stress?

[expand title=View Answer]The puppy IS cute. [/expand]

Q24. How would you stress the number of people that your product has brought joy to?

[expand title=View Answer] Our PRODUCT has brought joy to millions of people.[/expand]

Q25. Choose the BEST word to complete the following sentence: We will gain a __ advantage by merging with Acme Corporation, as it will make us more competitive in the market.

[expand title=View Answer] tactical [/expand]

Q26. Which sentence is grammatically correct?

[expand title=View Answer] My view is opposite his. [/expand]

Q27. Which sentence is grammatically correct?

[expand title=View Answer] Thank you for your kind attention to this matter.[/expand]

Q28. Which of the following are the opposite of the word ‘exclusive’? (Multiple answers possible)

[expand title=View Answer]
1.unrestricted
2.inclusive
[/expand]

Q29. Choose the BEST word to fill in the gap for the sentence: “Mr. Michaels has __ about the situation of his firm and decided to hire an external consultant”.

[expand title=View Answer] concerned [/expand]

Q30. Choose words to replace the word ‘leverage’ in the following sentence: “The firm has to leverage their client data and identify trends that will lead to business success” (Multiple answers possible)

[expand title=View Answer]
investigate

take advantage
[/expand]

Q31. Using effective verbal and nonverbal communication

[expand title=View Answer] enhances the message we are trying to convey.[/expand]

Q32. Verbal communication includes the following (Multiple answers possible)

[expand title=View Answer]
Pace, Pausing, and Volume
Language, Tone & Style
[/expand]

Q33. Choose the BEST answer to the following statement: “During the job interview the interviewee must always…”

[expand title=View Answer] relate his/her responses to the job description or role.[/expand]

Q34. Self Introductions need to include the following (Multiple answers possible).

[expand title=View Answer]skills that you gained that are directly related to the job position or requirements[/expand]

Q35. Choose the BEST answer to the following question: Which of the following is a possible strategy to deal with negative questions?

[expand title=View Answer] Reframe question, Provide context, Admit negative points, and End positively [/expand]

Q36. Choose the BEST answer to complete the following statement: ‘It is safer to answer a negative or sensitive question…’

[expand title=View Answer] using the direct approach [/expand]

Q37. Which parts of the S.T.A.R (Situation, Task, Action, Result) method for answering interview questions is persuasive?

[expand title=View Answer] Situation and Action [/expand]

Q38. Which of the following is a persuasive job interview response?

[expand title=View Answer] “In my role as a human resource manager, I successfully managed numerous staff conflicts and helped reduce staff turnover rates by 5%”[/expand]

Q39. Which of the following is an informative job interview response?

[expand title=View Answer] “In my current position, I supervise a team of 10 sales managers and ensure they meet quarterly sales targets.” [/expand]

Q40. Choose the BEST word to fill in the gap for the sentence: “This is a __ market but we hope we can transform our product to meet the needs of the general public”.

[expand title=View Answer] niche [/expand]

Q41. Choose words to replace the word ‘basically in the following sentence: “Basically, the root of the problem is the lack of strong leadership within the firm’s board of directors” (Multiple answers possible)

[expand title=View Answer]
essentially

originally
[/expand]

Q42. Which of the following is grammatically CORRECT?

[expand title=View Answer]
1.A teacher must be able to motivate his/her students.
2.He became president of our firm.
[/expand]

Q43. Which is the correct pronunciation of the word ‘pull’?

Q44. Which word is pronounced in the following audio?

[expand title=View Answer]dare [/expand]

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