Business English: Basics Coursera Quiz Answers

Get Business English: Basics Coursera Quiz Answers

Week 2: Business English: Basics

Quiz 1: Vocabulary quiz

Q1. Choose the BEST word to fill in the gap for the sentence: The inspectors noticed a slight __ in the quality of the samples.

• conflict
• orientation
• variance
• consensus

Q2. Which is the opposite of the word ‘rival’?

• partner
• competitor
• adversary
• contender

Q3. The word ‘acquisition’ is commonly used in business phrases with the following words except _ .

• major
• process
• procedures
• foreign
• tiny

Q4. Choose the BEST word to fill in the gap for the sentence: Due to high costs, the plans to construct new offices were never __.

• implementing
• implement
• implemented
• implements

Q5. Choose the BEST word(s) to replace ‘ensure’ in the following sentence: The company took steps to ensure the quality of its products met customers’ demands.

• deny
• make certain
• take care of
• set out

Quiz 2: Peer review practice

Q1. Does the text contain a description of the environment

• Yes
• No

Q2. The description includes appropriate adjectives, gerunds and/or adverbs

• Yes
• No

Q3. The writer uses:

• some factual language and describes the feeling/mood of the image.
• mostly factual language with some attempts at describing the feeling/mood of the image.
• mainly factual language with no attempts at describing the feeling/mood of the image.

Q4. What did you like about how the writer uses
adjectives, adverbs and gerunds in their description?

What do you think?
Your answer cannot be more than 10000 characters.

Q5. How can the writer improve the grammar in their description?

What do you think?
Your answer cannot be more than 10000 characters.

Quiz 3: Business English: Basics

Q1. Which sentence means the speaker was uncertain about his future achievements?

• I did not know what I would achieve
• I did not know what I will achieve
• I did not know what I should achieve

Q2. Choose the BEST word to fill in the gap for the sentence: We discussed the strategy that __ their marketing methods.

• underlies
• facilitates
• curbs
• ensures

Q3. Most basic descriptive sentences use the verb __ because it can be used to describe almost anything.

• to do
• to want
• to be
• to have

Q4. What words can you use to add more detail to your subject description?

• Nouns and verbs.
• Capital letters, acronyms and punctuation.
• Adjectives, gerunds and adverbs.

Q5. Which is an example of medium of communication?

• advertising brochure
• tv commercial
• newspaper
• video

Q6. Which framework best represents the flow of communication?

• Communication framework
• Communication framework
• Communication framework
• Communication framework

Q7. Which is NOT one of the three strategies for giving explanations covered in the ‘Giving Explanations’ lecture?

• Telling a white lie to hide the fact that you don’t know the answer.
• Giving an excuse when something has gone wrong.
• Explaining how to do something, starting with some encouragement.
• Using null words before giving directions or an explanation to give yourself time to organize your thoughts.

Q8. How can you signal to your audience (listener) that you have finished giving your explanation?

• By repeating the key idea of your explanation again to remind your listener of the main idea(s) you were covering.
• By saying ‘The End’ at the end of your explanation.
• By using a phrase or two, such as ‘So, in the end’ or ‘Anyway’ to indicate you are finished.

Q9. Choose the BEST word to fill in the gap for the sentence: The client made the __ that the manufacturing quality would be poor, so he was surprised when he discovered the final product was well made.

• assumption
• saturation
• provision
• obligation

Q10. Which of the following words is the opposite of ‘outstanding’? (Multiple answers possible)

• completed
• finished
• not done
• pending

Q11. Some of the following sentences are possible, but some are better than others because they express the intended degree of certainty. Choose the best sentences.

• If this happens, employees must often neglect their work.
• If this happens, employees may often neglect their work.
• If this happens, employees would often neglect their work.
• If this happens, employees will often neglect their work.

Q12. Which sentence suggests that the speaker thinks it unlikely that you will quit smoking.

• If you quit smoking, you will live longer.
• If you quit smoking, you would live longer.

Q13. Choose the BEST word to fill in the gap for the sentence: Based on our options, the best-case __ would be for us to complete the project by March.

• consensus
• perception
• scenario
• resolution

Q14. Which of the following are considered to be non-verbal barriers to communication?

• differences in perception
• language differences
• inappropriate or conflicting signals
• knowledge of vocabulary

Q15. Non-verbal communication is ALWAYS needed to make communication unambiguous.

• False
• True

Week 3: Business English: Basics

Quiz 1: Vocabulary practice

Q1. Which of the following words often appear after the word ‘sustainable’?

• environment
• person
• growth
• development

Q2. Choose the BEST word to fill in the gap for the sentence: The sharp growth in new restaurants is __ the market, making it difficult to sustain business.

• merging
• competing
• striving
• saturating

Q3. Which of the following words are similar in meaning to ‘comprehensive’? (Multiple answers possible)

• all-inclusive
• extensive
• restricted
• circumscribed

Q4. Choose the BEST word to fill in the gap for the sentence: The company must fulfill its contractual __ and complete the job.

• assumptions
• provisions
• confirmation
• obligations

Q5. Identify two words, one from each of the following groups that are closest in meaning.

Group A: internally, potentially, sharply, capacity

Group B: possibly, externally, critically, distinctly

• sharply and possibly
• potentially and possibly
• sharply and critically
• potentially and distinctly
• internally and distinctly

Quiz 2: Peer review practice

Q1. Are there any changes made to the paragraph?

• Yes
• No

Q2. Are the grammar errors corrected?

• All five grammar errors are identified and corrected
• Only three or four grammar errors are identified and corrected
• Only one or two grammar errors are identified and corrected

Q3. Is there an explanation provided for why changes were made to the text?

• Yes
• No

Quiz 3: Business English: Basics

Q1. All written genres tend to have the following: a specific format, structure and __.

• design
• set of topics
• register

Q2. The ‘format’ of a written document refers to its __.

• expected set of topics
• design
• type of vocabulary and level of formality

Q3. What is NOT one of the fundamentals all readers of business contracts expect to find?

• Contract expiration dates
• Names of the parties involved
• Email addresses for all parties involved
• The date of the contract

Q4. Common linguistic features of the indirect communication method include: the use of modal verbs, such as ‘could’ and ‘may’; modalizers, such as ‘perhaps’ and ‘maybe’; and _.

• the use of inclusive pronouns, such as ‘we’ and ‘us’.
• the use of egocentric pronouns, such as ‘I’ and ‘me’.
• the use of straightforward language to state the main point clearly and without digression.

Q5. High-context cultures place great value on relationships. As a result, communication in high-context cultures tends to be _.

• intercultural
• direct
• indirect

Q6. Which sentence is grammatically correct?

• The company’s decrease in profits concerning upper management.
• The company’s decrease in profits is concerns upper management.
• The company’s decrease in profits is concerned upper management.
• The company’s decrease in profits concerns upper management.

Q7. Which sentence is grammatically correct?

• Any decision of management concerned the issue will be final.
• Any decision of management concern the issue will be final.
• Any decision of management concerns the issue will be final.
• Any decision of management concerning the issue will be final.

Q8. Choose the BEST word to fill in the gap for the sentence: To remain competitive in today’s highly volatile economy, the two companies decided to __ to form a new mobile phone provider.

• strive
• provide
• merge
• confirm

Q9. Which of the following words is similar to ‘saturate’? (Multiple answers possible)

• flood
• oversupply
• starve
• dry out
• glut

Q10. Which word from this week’s vocabulary list can be defined by the following: a chance or possibility that something will happen or exist in the future?

Enter answer here

Q11. Tone can be defined as _.

• the rise and fall of your voice when speaking.
• the way you speak to connect to your audience.
• the way you sound to the listener or reader.

Q12. Which of the following are NOT examples of
communication styles?

• facial expressions.
• body language.
• tone of voice.
• handwriting.

Q13. Which of the following statements show positive tone?

• ‘The previous behavior towards the client is
  unacceptable and if this continues your employment at this firm may be
  terminated.’
• ‘Your client service record meets company standards
  and requirements.’
• ‘We are pleased to inform you that your excellent client
  service performance has exceeded expectations and that your efforts will
  certainly be rewarded.’

Q14. Which of the following statements show the use of informal
communication?

• ‘We are very honored to by your presence.’
• ‘This visit by your excellency is most welcomed.’
• ‘It’s great to have you here with us today!’

Q15. Which language features are NOT formal? (Multiple answers possible)

• Noun phrases
• Passive or imperative voice
• Academic style vocabulary
• Phrasal verbs
• Slang or colloquialisms

Week 4: Business English: Basics

Quiz 1: Peer-review practice

Q1. Is the speech clear?

• Yes
• No

Q2. Does the speaker’s tone and style of language enhance the message of the pitch?

• Yes
• No

Q3. How effective is the speaker’s tone and style of language?

• There is clear use of a personal and unique tone and style, suited to audience and purpose
• There is an attempt at a personal style but tone and style of the speech may be awkward or unsuited to audience and purpose
• There is little attempt at style; sounds flat and perhaps uninteresting.

Quiz 2: Module 4

Q1. Which of the following is NOT a situation when you would soften your polite request?

• When we are making a request to someone who is at a higher level within the company or organization.
• When we are making a ‘big’ request that would potentially inconvenience the person.
• When the person we’re making the request to does not have an obligation to say yes.
• When you are offering to do something helpful for someone.

Q2. Which of the following modals is ‘most’ polite?

• Could
• Can
• Do

Q3. ‘The new flat-screen tv model, you know, on display at the department store. It’s expensive!’ is an example of:

• spoken communication
• written communication
• mass communication
• email communication

Q4. Spoken communication tends to be:

• planned
• less structured
• unplanned
• organized
• one way

Q5. Which of the following words are similar in meaning to ‘strive’?

• attempt
• endeavour
• rest

Q6. Choose the BEST word to replace ‘merge’ in the following sentence: The merge of the two departments should make the company more efficient at completing the job.

• deregulation
• compensation
• preparation
• consolidation

Q7. Choose the BEST word to fill in the gap for the sentence: The partnership was based on __ goals and capabilities.

• mutual
• competent
• confirmed
• regulatory

Q8. Choose the BEST word to fill in the gap for the sentence: They are seeking __ approval from the government for the merger.

• flexible
• mutual
• competent
• regulatory

Q9. Which sentence is grammatically correct?

• I hear many conversations that contain nonsense.
• I hear many conversations containing nonsense.
• I hear many conversations that containing nonsense.
• I hear many conversations that contains nonsense.

Q10. A general purpose tends to be __

• Broad and non-defined.
• Focused and result oriented.
• Communicator driven.

Q11. Which of the following examples are statements of
Specific Purposes?

• Submit a report to the Managing Director informing
  him of the recent decline in sales revenue in the Asia region.
• To convince and persuade the Managing Director to
  allocate more human resources in order to expand sales operations in Asia.
• Recruit a new sales director for the Asia market.

Q12. Which option shows the recommended steps of conducting an audience analysis?

Step 1 – What are their needs and concerns?

Step 2 – What actions do you want them to take?

Step 3 – Who are they?

Step 1 – What actions do you want them to take?

Step 2 – Who are they?

Step 3 – What are their needs and concerns?

Step 1 – Who are they?

Step 2 – What are their needs and concerns?

Step 3 – What actions do you want them to take?

Q13. Which statements explain why conducting an audience
analysis is important? (Multiple answers correct)

• You are able to deliver the relevant content to
  them.
• You can identify what they like and dislike.
• You can determine what benefits them so you can
  convince or persuade them with your message.
• It can help you redefine your purpose.

Q14. The purpose, audience, medium, tone and style all
have to match each other in order _

• to sell your ideas.
• to maximize the effectiveness of your
  communication.
• to satisfy the audience’s needs.
• to avoid offending your audience.

Q15. Which of the following steps show the correct way
to choosing the right communication strategy?

Step 1 – Conduct Audience Analysis

Step 2 – Define Purpose

Step 3 – Choose the right Tone & Style

Step 1 – Define Purpose

Step 2 – Conduct Audience Analysis

Step 3 – Redefine Purpose

Step 4 – Choose Appropriate Medium of Communication

Step 5 – Choose the right Tone & Style

Step 1 – Define Purpose

Step 2 – Conduct Audience Analysis

Step 3 – Choose the right Tone & Style

Step 4 – Choose Appropriate Medium of Communication

Step 1 – Define Purpose

Step 2 – Conduct Audience Analysis

Step 3 – Choose the right Tone & Style

Step 4 – Choose Appropriate Medium of Communication

Step 5 – Redefine Purpose

Week 5: Business English: Basics

Quiz 1: Vocabulary practice

Q1. Choose the BEST word to replace ‘segment’ in the following sentence: Apple controls a large segment of the mobile phone market

• slab
• whole
• portion
• totality

Q2. Choose the BEST word to fill in the gap for the sentence: Home __ are at an all-time low.

• variences
• valuations
• exclusives
• deregulations

Q3. Which of the following words are similar in meaning to ‘consistent’? (Multiple answers possible)

• persistent
• stable
• irregular
• incompatible

Q4. Identify two words, one from each of the following groups that are closest in meaning.

Group A: allot, restructure, accountable, absolute

Group B: consistent, allocate, relocation, segment

• allot and allocate
• allot and segment
• restructure and relocation
• accountable and consistent
• relocation and accountable

Q5. Which of the following words often appear after the word ‘strategic’?

• thoughts
• information
• decisions
• planning
• goals

Quiz 2: Peer-review practice

Q1. Does the text contain 13-15 sentences?

• Yes
• No

Q2. Does the text contain a supported argument (either for or against) for implementing a energy sustainable resort?

• No argument is given in the text.
• An argument is given, but it is not supported, either logically, authoritatively, or emotionally.
• An argument is given and it is supported, either logically, authoritatively, or emotionally.

Q3. Is the style and tone of the text appropriate for the intended audience?

• No
• Yes, but the writer sometimes uses inappropriate style. For example, inappropriate salutations or informal phrases.
• Yes

Q4. Does the text include an explanation or description of how adopting renewable energy would benefit (or not) the company?

• No
• Yes, but the explanation or description is irrelevant to the argument.
• Yes, and the explanation or description is relevant to the argument.

Q5. Is the grammar correct?

• Grammatical errors are frequent and affect comprehension.
• There are grammatical errors but they do not affect comprehension.
• There are no grammatical errors.

Q6. Is the vocabulary accurate in terms of spelling and usage?

• There are frequent spelling and/or vocabulary mistakes that make the message difficult to understand.
• There are some spelling and/or vocabulary mistakes but most of the message is understandable.
• There are no vocabulary errors.

Quiz 3: Module 5

Q1. How does the ‘SQ3R’ method help to improve your reading?

• It helps you to understand key vocabulary words.
• It helps you to read in an effective ‘top down’ manner in which you first gain a big picture of the text, then prioritize which material you will focus on in a more detailed reading.
• It helps you to annotate and understand the structure of a reading.

Q2. Critical reading is the act of __.

• analyzing and evaluating what you are reading as you make your way through the text or as you reflect back on the reading once you are done.
• paraphrasing, outlining or summarizing the text in your own words once you have finished reading the text.
• identifying the historical or cultural context of the text and considering how this context is different from your own.

Q3. What is the purpose behind the ‘Recite’ and ‘Review’ aspects of the SQ3R method?

• To consolidate the material you have read.
• To remain focused on your reading.
• To try to understand the general idea of each section of the text.

Q4. According to the process suggested by the Harvard Business School, which of the following is the correct order of steps for case analysis?

Read the case

Identify the problem

Research issues surrounding the problem and analyze any associated data

Generate and evaluate potential solutions

Recommend a solution

Read the case

Research issues surrounding the problem and analyze any associated data

Identify the problem

Generate and evaluate potential solutions

Recommend a solution

Identify the problem

Read the case

Research issues surrounding the problem and analyze any associated data

Recommend a solution

Generate and evaluate potential solutions

Q5. Which sentence is grammatically correct?

• I read many reports containing valuable information on the importance of sustainability.
• I read each reports containing valuable information on the importance of sustainability.
• I read much reports containing valuable information on the importance of sustainability.

Q6. Choose the BEST word to fill in the gap for the sentence: Members of our Diamond AirFlight plan have _ rights to use our Elite Lounge.

• efficient
• exclusive
• alloted

Q7. Choose the BEST word to fill in the gap for the sentence: The product sold out and is not __ available, but we will notify you when it is.

• currently
• strategically
• exclusively
• efficiently

Q8. The adverb form of strategic is:

Enter answer here

Q9. Choose the BEST word to fill in the gap for the sentence: Quality assurance noticed a slight __ in the standard of products.

• insolvency
• valuation
• variance
• efficience

Q10. Which word often appears after ‘consistent’?

• in
• before
• above
• with

Q11. Which of the examples shows the best use of logic
for supporting an argument?

• Our managing director tells us we need to expand
  into the Asia Pacific region because he expects market growth in the sector to
  double in the next 3 years.
• Our Board of Directors have a combined total of 100
  years business experience within the Asia pacific region suggest the region is
  ideal for expansion.
• If we don’t move into the Asia Pacific Market now,
  it will be the end of our company!

Q12. Which of the following examples does NOT use
emotion for supporting an argument?

• If we do not reduce our inventory it will have
  devastating consequences on our bottom line.
• If we increase our exposure to the Asia Pacific
  region will greatly impress our shareholders.
• We need to expand into the Asia Pacific region because the average GDP is growing
  by 15% per year and our target demographics’ disposable income is growing at
  twice the rate.
• We have to stop wasting time in this market because
  it has been very demoralizing for our front line staff.

Q13. Choose the BEST word to fill in the gap for the sentence:

The company has __ rights to sell its products in
Japan and no other firm is allowed to enter the market.

• priority
• exclusive
• actual
• specific

Q14. Choose the BEST word to fill in the gap for the sentence:

The firm was __ for paying damages to its
employees because it failed to provide the proper safety equipment.

• responsible
• liable
• guilty
• accused

Q15. Which sentence is grammatically correct? (Multiple answers are correct)

• There were several reasons for the Board’s decision
  not to increase the marketing and advertising budget.
• There were many reasons for the Board’s decision
  not to increase the marketing and advertising budget.
• There were much reasons for the Board’s decision
  not to increase the marketing and advertising budget.
• There were great deal reasons for the Board’s
  decision not to increase the marketing and advertising budget.
• There were little reasons for the Board’s decision
  not to increase the marketing and advertising budget.

Week 6: Business English: Basics

Q1. Which sentence is grammatically correct?

• There is a lot of equipment in our office.
• There are many equipment in our office.
• There is much equipment in our office.
• There is not a lot of equipment in our office.

Q2. The Mehrabian Myth suggests that non-verbal communication (for example: delivery and facial expressions) is more important than the content of a presentation.

• False
• True

Q3. Choose the BEST word to fill in the gap for the sentence: Improving renewable energy technology __ much of the company’s mission.

• facilitates
• ensures
• rivals
• underlies

Q4. Which is similar of the word ‘orientate’?

• unfamilarize
• familiarize
• adjust
• adapt

Q5. The word ‘acquisition’ is commonly used in business phrases with the following words except _ .

• procedures
• process
• principals
• prizes

Q6. Choose the BEST word(s) to replace ‘consensus’ in the following sentence: There is general consensus among politicians about the need for further investigation of the declining economy.

• agreement
• feelings
• disagreement
• opinion

Q7. Mode of communication includes

• text
• images
• radio
• speech

Q8. Which sequence represents the flow of communication?

• sender -> encoder -> message -> decoder -> receiver
• message -> sender -> encoder -> decoder -> receiver
• sender -> encoder -> decoder -> message -> receiver
• sender -> encoder -> receiver -> message -> decoder

Q9. Which sentence is grammatically correct?

• Nowadays, you can to find many business executives using smart phones.
• Nowadays, you can find many business executives using smart phones.
• Nowadays, you can finding many business executives using smart phones.

Q10. Which sentence is grammatically correct?

• If we want to increase sale, we shall improve customer relations.
• If we want to increase sale, we must improve customer relations.
• If we want to increase sale, we will improve customer relations.

Q11. One way to signal that you are finishing an explanation is to begin a with:

• So in the end …
• To follow-up with …
• You know …
• Well, you see …

Q12. Non-verbal communication is often used to

• enhance a message.
• give meaning to a message.
• extend a message.
• focus a message.

Q13. All written genres tend to have the following: a specific format, structure and __.

• register
• set of topics
• design

Q14. The ‘format’ of a written document refers to its __.

• type of vocabulary and level of formality
• design
• expected set of topics

Q15. Common linguistic features of the indirect communication method include: the use of modal verbs, such as ‘could’ and ‘may’; modalizers, such as ‘perhaps’ and ‘maybe’; and

• the use of straightforward language to state the main point clearly and without digression.
• the use of inclusive pronouns, such as ‘we’ and ‘us’.
• the use of egocentric pronouns, such as ‘I’ and ‘me’.

Q16. Which of the following words is similar to ‘saturate’? (Multiple answers possible)

• glut
• oversupply
• dry out
• starve
• flood

Q17. Which word from this week’s vocabulary list can be defined by the following: a chance or possibility that something will happen or exist in the future?

• potential
• potentially
• potentials

Q18. Tone can be defined as _.

• the way you speak to connect to your audience.
• the rise and fall of your voice when speaking.
• the way you sound to the listener or reader.

Q19. Which of the following are NOT examples of communication styles?

• tone of voice
• handwriting
• facial expressions
• body language

Q20. Which of the following are non verbal communication barriers?

• Perception
• Inadequate knowledge
• Distractions
• Cultural differences
• Ambiguity

Q21. Which possible language features are part of informal style of communication? (Multiple answers are correct)

• phrasal verbs
• passive voice
• abbreviations or contractions
• noun phrases
• personal pronouns

Q22. Which of the following words is similar to comprehensive?

• extensive
• complete
• particular
• definite
• all-inclusive

Q23. Written communication tends to be:

• planned
• unplanned
• unorganized
• interactive

Q24. To conduct an audience analysis you should follow these three steps: identify who the audience is, what the audience’s needs are and __.

• determine which actions you or your audience should take.
• clarify what your goals are.
• modify your vocabulary to suit the audience.
• articulate what your main ideas are.

Q25. The purpose, audience, medium, tone and style all have to match each other in order to _.

• persuade your audience
• sell your products
• maximize the effectiveness of your communication
• satisfy your needs as a presenter

Q26. Which of the following show the corrects steps to choosing the right communication strategy?

Step 1 – Define Purpose

Step 2 – Conduct Audience Analysis

Step 3 – Choose the right Tone & Style

Step 4 – Choose Appropriate Medium of Communication

Step 5 – Redefine Purpose

Step 1 – Define Purpose

Step 2 – Conduct Audience Analysis

Step 3 – Choose the right Tone & Style

Step 4 – Choose Appropriate Medium of Communication

Step 1 – Define Purpose

Step 2 – Conduct Audience Analysis

Step 3 – Redefine Purpose

Step 4 – Choose Appropriate Medium of Communication

Step 5 – Choose the right Tone & Style

Step 1 – Define Purpose

Step 2 – Conduct Audience Analysis

Step 3 – Choose the right Tone & Style

Q27. ‘Next month we’ll have our department’s annual New Year’s party – I’m sure you remember last year’s! We’ll need to prepare for the party by reminding the staff of the date, arranging a caterer and asking the department head for a budget for the party.’ is an example of:

• spoken communication
• written communication
• email communication
• mass communication

Q28. What are two linguistic features that are commonly used when making a polite request?

• using indirect language and pronouns like ‘I’
• using modals and the word ‘thank you’
• framing your request as a question and smiling
• using modals and the word ‘please’

Q29. We do not need to use ‘softening language’ when making polite requests when:

• we’re making a request that would help someone.
• we’re making a request that would inconvenience someone.
• we’re making a request of someone higher up at work.
• we’re making a request of someone who has no obligation to say ‘yes’.

Q30. A general purpose tends to be __.

• non-defined and broad
• communicator driven
• persuasive
• result oriented and focused

Q31. Which of the following words is similar to ‘confirm’? (Multiple answers possible)

• endorse
• support
• confuse
• oppose

Q32. What is the verb form of the word ‘deregulation’?

Enter answer here

Q33. Which of the following sentences contains a relative clause?

• The older couples who sit at the park every weekend are happy.
• The older couple sit at the park every weekend. They are happy.
• The older couple sit at the park every weekend and they are happy.
• The older couple, who sit at the park every weekend, are happy.

Q34. Which sentence is grammatically correct?

• I watch many television shows that contain fascinating information.
• I watch many television shows containing fascinating information.
• I watch many television shows that containing fascinating information.
• I watch many television shows contain fascinating information.

Q35. Which sentence means that many people favour particular group of managers?

• Many people favour managers who have trustworthy intentions.
• Many people favour managers having trustworthy intentions.

Q36. Choose the BEST word to fill in the gap for the sentence: Home __ are at an all-time high.

• exclusives
• valuations
• segments
• variances

Q37. The adverb form of the word ‘strategic’ is __.

• strategies
• strategical
• strategy
• strategically

Q38. Which word(s) is the opposite of ‘exclusive’?

• excepting
• omitting
• excluding
• inclusive

Q39. Which sentence is grammatically correct?

• The company provides a few information on their website.
• The company provides very little information on their website.
• The company provides few information on their website.
• The company provides not many information on their website.

Q40. Which sentence is grammatically correct?

• Customers bought much of home entertainment systems over the Christmas holidays.
• Customers bought much home entertainment systems over the Christmas holidays.
• Customers bought a great deal of home entertainment systems over the Christmas holidays.
• Customers bought a lot of home entertainment systems over the Christmas holidays.

Q41. Critical reading is the act of _.

• analyzing and evaluating what you are reading as you make your way through the text or as you reflect back on the reading once you are done.
• engaging in a mental debate with the author of the reading.
• paraphrasing, outlining or summarizing the text in your own words once you have finished reading the text.
• identifying the historical or cultural context of the text and considering how this context is different from your own.

Q42. What is the purpose behind the ‘Recite’ and ‘Review’ steps of the SQ3R?

• To consolidate the material you have read.
• To try to understand the general idea of each section of the text.
• To remain focused on your reading.
• To clarify any difficult vocabulary items in the text.

Q43. According to the process suggested by the Harvard Business School, which of the following is the correct order of steps for case analysis?

Read the case

Research issues surrounding the problem and analyze any associated data

Identify the problem

Generate and evaluate potential solutions

Recommend a solution

Identify the problem

Read the case

Research issues surrounding the problem and analyze any associated data

Recommend a solution

Generate and evaluate potential solutions

Read the case

Identify the problem

Research issues surrounding the problem and analyze any associated data

Generate and evaluate potential solutions

Recommend a solution

Q44. Why would formulating questions about a piece of text after you have surveyed it help your critical reading? (Multiple answers accepted)

• Formulating questions enables you to identify the basic structure of a reading.
• Formulating questions helps you stay focused while reading.
• The act of formulating questions is useful to guide you in your reading.
• Formulating questions allows you to get the ‘big picture’ of the reading.

Q45. A ‘good’ reader would NOT do which of the following before reading a text:

• focus on all the new vocabulary words and attempt to define them.
• predict the organization of the text.
• preview the text to identify its overall content.
• consider what he/she already knows about the subject of the text before reading.

Q46. Which of the examples shows the best use of authority for supporting an argument?

• Our managing director tells us we need to expand into the Asia Pacific region.
• Our 3 year market research report indicates that the Asia Pacific region is ideal for expansion because the growing middle classes have a high level of disposable income.
• Our Board of Directors has a combined total of 100 years business experience within the Asia pacific region, suggesting the region is ideal for expansion.

Q47. Which of the following examples does NOT use emotion for supporting an argument?

• If we do not reduce our inventory it will have devastating consequences on our bottom line.
• If we increase our exposure to the Asia Pacific region will greatly impress our shareholders.
• We need to expand into the Asia Pacific region because the average GDP is growing by 15% per year and our target demographics’ disposable income is growing at twice the rate.
• We have to stop wasting time in this market because it has been very demoralizing for our front line staff.

Q48. Which sentence is grammatically correct?

• There are much reasons for expanding into this market.
• There are many reasons for expanding into this market.
• The reasons for expanding into this market are much
• There is few reasons for expanding into this market.

Q49. Which word would often appears after deregulated? (Multiple answers are correct)

• economy
• environment
• market
• person

Q50. Which of the following has the opposite meaning to consistent? (Multiple answers are correct)

• logical
• unsteady
• inconsistent
• unvarying
• irregular

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