Get All Modules Technical Support Fundamentals Graded Quiz Answers
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Q1. Which of the following is true of software? Select all that apply.
Answer:
It is how humans interact with computers.It is something that was programmed.It is the intangible instructions that tell a computer’s hardware what to do.
Explanation:
Software includes the intangible instructions and programs that allow computers to function and humans to interact with them. Hardware refers to the physical components of a computer.
Q2. Fill in the blank: _____ is software used to keep the core system running.
Answer: System software
Explanation: System software, such as operating systems, manages hardware and software resources and keeps the core system running.
Q3. Why are compilers a key component of programming and modern computer languages?
Answer: They allow programs written in human-readable code to be compiled into machine instructions that can be run on many different types of CPU.
Explanation: Compilers translate high-level programming languages into machine code, enabling software to execute on various hardware platforms.
Q4. Which of the following practices helps IT support specialists ensure that malware is not installed on company computers?
Answer: Verifying that they trust the source of any software they download to company computers.
Explanation: Downloading software from trusted sources reduces the risk of malware, which can compromise security.
Q5. Your computer is running version 2.7.03 of a software program. Assuming this software follows a sequential numbering trend, which of the following versions of the software are more up-to-date than version 2.7.03? Select all that apply.
Answer:
2.7.122.9.023.1.19
Explanation:
Higher version numbers indicate more recent updates. Updates in the major version (first digit), minor version (second digit), or patch (last digit) all signify newer versions.
Q6. You want to remove a game called Catstronaut from a computer using Windows. What is the best way to do this?
Answer: Find the program in System settings -> Add or remove programs, then uninstall it.
Explanation: Using the “Add or remove programs” feature ensures that the software is properly uninstalled, including any associated files or registry entries.
Q7. You want to update the VLC Media Player on your Windows computer. Where should you go to find the most up-to-date version of the VLC Media Player?
Answer: VLC’s website
Explanation: Downloading software updates directly from the official website ensures you get the most recent and secure version.
Q8. You want to check whether VLC is installed on your computer that runs Linux. Which command should you use?
Answer: dpkg -s vlc
Explanation: The dpkg -s command checks the installation status of a package on a Debian-based Linux system.
Q9. You want to install the Mozilla Firefox Browser on your computer. You just updated the repository of Linux distributions. Which command should you run to install Mozilla Firefox?
Answer: sudo apt-get install firefox-esr
Explanation: The sudo apt-get install command installs the specified software package on Debian-based Linux systems. The firefox-esr package is a version of Firefox.
Q10. You want to uninstall GIMP from your computer. Which command could you use? Select all that apply.
Answer:
sudo apt remove gimpsudo apt-get remove gimp
Explanation:
Bothsudo apt removeandsudo apt-get removeare valid commands for uninstalling software on Debian-based Linux systems.
Get Technical Support Fundamentals Practice Quiz Answers >>
Module 01 Challenge: Introduction to IT and Computing Quiz Answers
Module 02 Challenge: Computer Components and Hardware Quiz Answers
Module 03 Challenge: Installing and Using Operating Systems Quiz Answers
Module 04 Challenge: Networking Quiz Answers
Module 05 Challenge: Interacting with Software Quiz Answers
Module 06 Challenge: Troubleshooting Best Practices Quiz Answers