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Get All Modules Technical Support Fundamentals Graded Quiz Answers
Q1. Which computer component is a connection point that allows a computer to connect to other devices?
Answer: Port.
Explanation: A port serves as a physical interface or connection point between a computer and peripheral devices, such as keyboards, mice, and external drives.
Q2. What is the function of a cache on a computer?
Answer: It stores recently or frequently accessed data.
Explanation: The cache is a high-speed storage area that keeps frequently accessed data and instructions for quick retrieval, improving overall system performance.
Q3. What does it mean that RAM is volatile?
Answer: The data stored in RAM is cleared when the device is turned off.
Explanation: RAM requires power to retain data, so when the computer is powered down, its contents are erased.
Q4. Which of the following are considered mobile devices? Select all that apply.
Answer:
E-readersSmartphonesFitness monitors
Explanation:
Mobile devices are portable, lightweight electronic devices designed for use on the go, including e-readers, smartphones, and fitness monitors.
Q5. Which of the following can cause damage to rechargeable batteries? Select all that apply.
Answer:
Very cold environmentsVery hot environmentsUsing the wrong charger
Explanation:
Extreme temperatures and incompatible chargers can harm battery health, leading to reduced performance or permanent damage. Wireless chargers, when used correctly, are generally safe.
Q6. If you want to be able to transfer 2 megabytes of data per second, what transfer speed do you need?
Answer: 16 Mb/s.
Explanation: Since 1 byte equals 8 bits, transferring 2 megabytes per second requires 16 megabits per second (2 × 8 = 16 Mb/s).
Q7. Which of the following are properties of the motherboard? Select all that apply.
Answer:
It facilitates communication between different parts of the computer.It routes power from the power supply.It lets you expand the computer's functionality by adding expansion cards.
Explanation:
The motherboard is a central component that allows communication between hardware parts, distributes power, and enables upgrades through expansion slots.
Q8. Which type of storage device is more damage-prone due to moving parts?
Answer: Hard disk drive (HDD).
Explanation: HDDs contain moving parts like spinning disks and read/write heads, making them more susceptible to physical damage compared to SSDs or RAM.
Q9. Why might someone choose to upgrade their computer’s RAM (Random Access Memory)? Select all that apply.
Answer:
They are a graphic designer who works with large image files.They are starting to notice slowdowns when running multiple programs at once.
Explanation:
Upgrading RAM can improve a computer’s performance for memory-intensive tasks, like graphic design or multitasking. However, storage of photos and videos is handled by hard drives or SSDs.
Q10. You’re presenting at a conference and hook up your laptop to the projector. When you turn it on, the image is blurry and pixelated, nowhere near the quality you were expecting. What’s the most likely culprit for this issue?
Answer: Your computer did not recognize the display resolution of the projector and needs a device driver.
Explanation: A mismatch in resolution settings can result in poor display quality. Updating or reinstalling the appropriate device driver can resolve this issue.
Get Technical Support Fundamentals Practice Quiz Answers >>
Module 01 Challenge: Introduction to IT and Computing Quiz Answers
Module 02 Challenge: Computer Components and Hardware Quiz Answers
Module 03 Challenge: Installing and Using Operating Systems Quiz Answers
Module 04 Challenge: Networking Quiz Answers
Module 05 Challenge: Interacting with Software Quiz Answers
Module 06 Challenge: Troubleshooting Best Practices Quiz Answers